If you are
not 100%
happy with
your
purchase,
please
contact us.
Please don't
directly
opened a
request or
case without
informing
us, or else,
we will do
some
discounts on
the warranty
and other
sales-services
later on.
Hope for
your
understanding.
Returns &
Exchanges
▲All
returns must
be made
within 14
days of
delivery
date. Items
must be in
new, unused
condition,
with all
original
materials
included
with the
shipment. A
partial
refund may
be applied
for opened
or damaged
items,
depending on
the
condition.
▲Items
returned
under the
buyer's
remorse: The
return
shipping fee
must be
covered by
the buyer;
The original
shipping
cost will
also be
deducted
from the
refund. 15%
restocking
fee of the
items
purchase
price will
be charged.
▲Returns
that are the
result of
our seller's
error: Buyer
will receive
a full
refund of
the item as
well as
shipping
charges.
▲All
returns
require a RA
(Return
Authorization)
number that
will be
given by our
seller.
Please
contact with
us at first
for more
details.
Defective &
Damaged
Products
▲If
product was
received
damaged or
not as
described,
please send
us some
pictures or
videos, so
we could
well
understand
your
problem,
then solve
them for you
ASAP.
Besides,
it's much
helpful for
us to claim
with UPS,
remind our
related
department
to pay much
more
attention to
packaging
later on.
Hope for
your
understanding.
▲Replacement
or refund of
defective or
damaged
products can
only be
returned in
exchange for
the exact
same
product, or
else, the
purchase
price will
be refunded
back to your
original
payment
method.