Default shipping cost or free shipping service is only for the lower 48 United States by UPS Ground or USPS. Other areas or needs other shipping ways, please contact us.

6 months' warranty for the machines, not for the consumables. We stand behind our products all the item, so even if your warranty period has expired, you can still seek for service or technical support from us with low cost.

Shipping is usually made in 1-3 business days after payments cleared. Orders are processed from Monday-Friday; Not on the weekends & public holidays.

Collected by ebay.

All returns should be made within 30 days of delivery date. Items must be in unused condition, with all original materials included with the shipment. A partial refund may be applied for opened or damaged items, depending on the condition.

Items returned under the buyers remorse: The return shipping fee must be covered by the buyer; The original shipping cost will also be deducted from the refund. 15-30% restocking fee of the items purchase price will be charged. 

If product was received damaged or not as described, please send us some pictures or videos, so we could well understand your problem, then solve them for you ASAP. Besides, it's much helpful for us to claim with UPS, remind our related department to pay much more attention to packaging later on. Hope for your understanding.