Fanuc • Siemens • Haas • Mitsubishi • Heidenhain • Mazak
Stop losing money to downtime. Get professional engineering support now. With over 15 years of experience in CNC electronics and communication, I provide the specialized remote help you need to diagnose failures and secure your machine's data.
System Image & Parameter Backup: We will create a full digital clone of your system, including Machine Parameters, PLC Data, and Pitch Error Comps.
Comprehensive Diagnostics: Software and hardware health checks, including System status and Servo Drive analysis.
Alarm Troubleshooting: Expert decoding of system-level and OEM-specific alarms to find the root cause.
Communication Specialist: Complete setup for RS232 / RS485 / DNC and PC-to-CNC file transfer protocols.
Spare Parts Identification: I pinpoint the exact faulty module and provide OEM part numbers to ensure you order the correct replacement.
1. No Physical Shipment: This is a Remote Digital Service. You will not receive a hardware unit, board, or machine in the mail.
2. MANDATORY Pre-Purchase Consultation: Please contact us before purchasing. Send a message through eBay with your Machine Model Number and the exact problem/alarm codes. We must study your case first to ensure we can provide the help you need.
3. The "Solution or Refund" Guarantee: If we cannot find a solution for your case, we will issue a full refund. To ensure professional transparency, a "Solution" is defined as:
Successfully repairing the software, logic, or parameter issue.
Successfully performing a full system backup or drive image.
Identifying a specific hardware failure. (If the diagnostic reveals that a component—such as a Servo Drive, Encoder, or Power Supply—is physically defective, the "Solution" is the confirmed identification of that fault).
4. Service Limit: This purchase is for a maximum of 5 hours of dedicated remote engineering support.
5. Technical Requirements: You must have a laptop with TeamViewer, AnyDesk, or Skype, a stable internet connection, and the necessary interface cables (Serial/RS232, etc.) ready before the session.
Message me with your machine details and current error codes.
After our initial consultation, purchase this listing.
We will coordinate a time to connect via TeamViewer/AnyDesk.
Once finished, I will send a Digital Service Summary through eBay for your records.