Please note we may ship your order with UPS, as it usually arrives faster. We'll choose the best shipping option based on your order. If you'd rather we use Canada Post, just let us know. For smaller packages or remote destinations, Canada Post will still be used.
We primarily ship to Canada and the United States via UPS. If you are located outside these countries, please contact us before placing an order. While we cannot guarantee international shipping, we will do our best to accommodate your request. Please note that additional shipping fees and longer handling times may apply. We can also accommodate pickup requests during our regular hours of operation.
We are available to answer inquiries during our regular business hours, Monday to Friday, from 8:00 AM to 4:30 PM EST. Please note that we are closed on holidays observed in Ontario, Canada. We aim to respond as quickly as possible, typically within one business day.