Warrantied for 1 year by Visionex Tech (This is the same warranty period as all new devices from Cognex).
We ship every day Monday - Saturday from Minneapolis, MN.
Let us know before 2PM central time if your order is urgent and we will make sure it ships as quickly as possible. Message us with your UPS, FedEx or DHL account number if you'd like us to ship on your billing account.
We accept payments by credit card, PayPal, bank transfer or check.
We can accept your company PO also, just text our contact number.
Outside of warranty issues, we have a 30 day return policy. Within this period, returns are accepted for any reason.
We will issue a full refund once we've received your returned item.
Most items we sell come with a 1 year warranty. Handheld barcode readers are guaranteed for 6 months.
Just reach out if you'd like us to send you a return label or request a repair.
Let us help you choose the best accessories and mounting hardware for your project. We have hundreds of cables, lenses, mounts and other extras in stock.
We offer fast turnaround repair services for most everything we sell and other related equipment.