Guarantee

All items are 100% Authentic. We carry no reproductions.

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Postage & Handling - WE SHIP WORLDWIDE - Contact Us for an Accurate Shipping Quote to Your Country!

Postage is either calculated into the purchase price or posted under the shipping price above.
If additional charges arise due to specialty shipping or buyer location these are to be paid by the buyer.
If there is a notable overage the difference shall be refunded.

US Customers:

• Duty, Tarrifs, Brokerage, Postage or any other fee are the responsibility of the Buyer. We have no control over these, they are set by your government or a third party.
• NOTE: Any changes that may change due to the current political environment are to be paid by the buyer, this applies to the de minimis, tarrifs, duties, taxes, brokerage, etc... these are set by your government and we have no control over these, sorry.

CANADIAN Customers:

• All items posted to Canada are Duty Free.
  
• All items posted to Canada are subject to the respective GST/HST as set by buyer location. We have no control over these, they are set by our government.

INTERNATIONAL Customers:

• We ship worldwide - please contact us prior to postage for an accurate postage quote. Make sure to include your Country & Postal / Zip code.
  
• The Buyer is responsible for any Duty, VAT, Tariffs, Brokerage or Postage fees.

Re-Shippers:

• • Any object(s) purchased by, or routed through, a re-shipper are considered to be International purchases.
    
  • Postage amounts may differ from that posted; duties may apply. The Buyer is responsible for any and all Duty / VAT / Tax / Tarrifs / Brokerage / Postage.
  • If the re-shipper is in the United States, please see the above note to US Customers.

 

Please contact us if you have any questions.

Returns & Refunds

• Returns are accepted for 14 days, on condition the buyer pays all postage and any costs incurred (and not recoverable) from their purchase.
• Partial Refunds are NEVER offered.
• For a refund the buyer must return the item with tracking and signature confirmation, in the packing materials sent (if possible).
• Any refund will be made once the object arrives safely at our location, in the same condition it was sent, with all parts present and the unique tamper proof sticker in pristine untampered condition.
• Returns are unboxed at the Postal counter in front of the postal carrier to verify the accuracy of the return condition.

If you have any concerns please contact us directly. We want you to love your purchase!

Commitment & Policy

All items are represented as accurately as possible so as to ensure buyer confidence.
Everything is antique/vintage and used, unless otherwise stated, therefore there will be evidence of age and usage as expected.
Descriptions are to the best of our ability and knowledge, however, if you see something we may have missed, feel free to message us about it - constructive input is always welcome.

The pictures form a major part of the description, so please look carefully, make use of the zoom and enlarge features, and ask any questions, or ask for more pictures if you need to, before bidding. - Any white, bright marks are, unless otherwise noted, reflection or flash and are not flaws but a result of the photo process which can be difficult with highly reflective items. We explicitly describe any flaws seen, this often sounds worse than it is - Vintage / Antiques naturally have age and patina.

We believe strongly in transparency of buyer satisfaction and only sell to buyers with public feedback.
We reserve our right to cancel any sale, for any reason, at any time.

We aim for 100% customer satisfaction and will do our best to amicably resolve any genuine issue you may have.

Thank you for your patronage.

// -- Item Specifics -- //

Ashtray, Crystal, Waterford Crystal (Ireland Est 1783)