Welcome to Bellfroggie’s lily pad!
I typically ship USPS Ground Advantage. Tracking is always included with all shipping methods offered. My shipping fee is included in my asking price and final price. I guarantee insurance to protect your purchase. However, when tracking indicates “delivered” I am not responsible for the loss. You will need to contact your local post office.
What is pictured or stated in the title/description is what you will receive, if in question, please ask. I am responsible for my listings but not assumptions.
I have been selling for 20 years and I run my business from start to finish, each transaction is treated with personal care. It is with great effort and pride that I pack each item that leaves my hands. I inspect all items before packing to be sure it leaves my hands as stated in my listing. I appreciate your understanding for any oversight, I will make every effort to make things right, therefore please contact first to be able to do so. Feedback ratings are important, but your satisfaction is most important to me. There is always a solution to a problem in my store but not if I am not given the opportunity. Feedback rating (positive, neutral, or negative) is left for the service provided; accurate description, shipping cost, shipping speed (delay in shipping once out of my hands I am not responsible for, but I ship next day, sometimes same day) and communication. Feedback is for your overall shopping experience.
Inventory is stored in a non-smoking environment.
I know you have many sellers to choose from but please know you will receive exceptional customer service with Bellfroggie. I hope it will leave you with coming back to the lily pad. Thank you for shopping with me. I appreciate your business.