Payment
1. We accept PayPal, Master Card, Visa, Goggle Pay, Apple Pay, American Express, Credit Card, Debit Card, Gift Card and other payment methods.
2. Buyers are responsible for additional COD charges, VAT, Custom fee and Duty for importation if there are any. Because, our prices are unable to include above fees, as the custom policies are different in every territories. Besides, we'd like to assist you to receive the goods smoothly if there are anything we can do here.
Shipping
1 .We do everything we can to ship your orders out as soon as possible.
2. Shipping and Handling:
We process orders within 1-2 business days after the payment was clear.
For
domestic economic shipping, It normally takes 2-7 days for delivery. We
may ship your order(s) from different warehouses for expedited delivery
as we utilize alternative warehouses across the Continental Germany.
Returns
1. If you are dissatisfied with our items, please contact us for
return address within 30 days upon receipt of the delivery. The item
must be returned with the original package for refund or exchange.
Before you return, please check twice to confirm the problems and
contact our customer service representative, let us know the detailed
problem or send us some pictures for confirmation.
2. If you
receive an item that is damaged, please feel free to contact and send
some pictures to us immediately and we will provide a replacement or
refund or offer other reasonable solutions.
Contact Us
1. If you have questions about the product and purchase. Please through ebay messages contact us.
2. Due to international time differences, we will get back to you within 24hours. Thank you for your understanding and support.
3. Please contact us before leaving a Negative feedback if you are not satisfied our service or products. Good communication is helpful for both of us to resolve any problems and issues. We are promising to try our best to provide the best service and 100% satisfaction for you as a valuable buyer.
Feedback
We maintain high standards of excellence (five stars review) and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US.
We supplicate that you contact us in advance, before you give any neutral or negative feedback, so that we can satisfactorily address your concerns.
