We use many different couriers to deliver your orders, sometimes our couriers can’t deliver to some remote addresses, and we will have to cancel the order if that is the case. We apologize for any inconvenience caused in advance.

We prefer payments by PayPal. You can also pay by credit or debit cards. Items will only be dispatched once payment is clear.

If you have place an order for an item not required,

Buyer can return it within 30 days as long as the item is:
1. In its original packaging.
2. Item is unused and not damaged
3. There is 17.5% restocking charge which will be deducted from refundable payment.
4. Customer has to return item on their own cost.

If an item is delivered damaged:
Please send a message through eBay messages and we will arrange return and then send a replacement or refund the payment if preferred by the buyer.

All sales are final, returns accepted as per distance selling regulations naturally and our return policy. All descriptions are given in good faith but we will correct any error on our part as soon as we can. Your statutory rights are not affected in any way. In addition to this please check our delivery, return, payment policies.

Diytoolsandsupplies isonline retail part of our store called Diy Falkirk which is family run business for over 45 years . We are providing great prices, service and after sales customer service.Please make sure you add our ebay store to your favourite stores for new exciting products and great prices for unmatchable customer service. Thanks for looking our store.