KANUDA Gold Label Primo Air Memory Form Pillow Flagship Comfort

KANUDA Gold Label Primo Air Memory Form Pillow Flagship Comfort

  • Product Highlights

  • The Primo Air pillow by Kanuda, our latest introduction, is thoughtfully designed to amplify comfort and support. It features a wider double-core insert and higher side elevations compared to our other pillows. The innovative design allows a seamless transition from head to neck, effortlessly adapting to various sleeping positions.

  • Ideal for those seeking substantial support and a cool sleep environment, catering to those who frequently change positions during sleep.
  • Includes height adjustment insert.

  • - Designed with a specialized contour for optimal cervical spine and shoulder support
  • - Double-core insert is 3 times as wide for enhanced stability and support
  • - Optimized steeper curvature promotes C-curve realignment during sleep

  • How to use

  • - Put your neck and head correctly.
  • - The neckline should be adequately adjusted to the upper cervical area of the upper neck and the 
  •    border of the back of the head.
  • - Both sides are the parts used to sleep to the side. Put your head to the side of the pillow; this makes 
  •    your head and neck horizontal. When lying down sideways using Kanuda pillow, your head and neck 
  •    will be horizontal with the spine and minimize pressure to your shoulder, giving less pressure to your 
  •    spine and will aid in sleeping.

  • Specification

  • - Brand : KANUDA 
  • - Product name : KANUDA Gold Label Primo Air
  • - Material : Foam: High density tensegrity foam (Polyurethane foam)
  •                   Cover: 54% Polyester, 43% Rayon, 3% Cotton
  •                   Liner: 100% Polyester (with a waterproof coating)
  • - Dimensions : 60 x 30 x 11.6 cm / 23.6 x 11.8 x 4.5 inch
  • - Weight : 1350g
  • - Origin: Made in Korea

  • What's in the box?

  • - Pillow (KANUDA Gold Label Primo Air Memory Form)
  • - Pillow cover
  • - Waterproof inner lining
  • - Instruction manual


 

SALES POLICY
 
PAYMENT
We provide a variety of payment options.
(Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER)
If we were not received your payment within 3 Days, we will cancel your order.
SHIPPING
- After your order, tracking number is upload on your purchased history within 3-5 Business days.
- It takes one or two more days on Korean Holidays and Weekends.
- Your delivery address cannot be changed after payment has been made.
- For safety and fast delivery, Your specific address and Phone number are required.
- Shipping address should be the same as that of the Paypal.
CUSTOMS 
1. Customs Tax
According to eBay Policy, Customs Tax / Duty / VAT are under Buyer’s responsibility.
If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it.
So before purchasing, please check your local customs policy. 
We will try our best to help the Tax or Duty issue according to your request.
Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee.

2. In Holding in your local customs
If your package is held in your local customs, you have to contact your local customs and Fedex/Post Office.
If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.
If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),
you have to pay for all Shipping cost and 10% of total price.

RETURN POLICY
Any issue to return, You can return it to us within 30 Days receipt of your item, 
Before returning, please contact us immediately via eBay message 
so that Our customer service team will gladly contact you for further arrangement upon your request.
Refund is applicable according to below condition 1,2

1.  In case of below conditions,
   In refunding, shipping cost will be deducted.
   1) ALL accessories must be unused; ALL accessory packages must be unopened.
   2) ALL items must be intact and undamaged (except for defects in manufacturing).
   3) Items must be in good conditions with all original accessories, manuals, and packing materials.
  
2.  In case of below conditions,
   In refunding, an restock fee of the item price plus shipping cost will be deducted
   1) Some accessories were used; ALL accessories in the package were be opened.
   2) Some items were damaged (except for defects in manufacturing).
   -Any missing parts or damaged items will result in rejection on the return.
   In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
   -After We receive the return product, Refund will be done.
  
EXCLUDED SHIPPING AREA
If you want to buy in excluded shipping area, please contact us before you purchase. (could be charged additional shipping cost)
CONTACT
You can contact us via eBay message anytime whenever you want. We will reply to you within 24 hours.

CUSTOMS AND DUTIES
This information reflects the most up-to-date policy guidelines.

1.  For buyers in the United States:
   1) Import duties and taxes are included in the item price or shipping cost.
   2) Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.
   3) You don?t need to pay any additional fees when your order arrives.

2.  For buyers outside the United States:
   1) Import duties, taxes, and charges are not included in the item price or shipping cost.
   2) These charges are the buyer?s responsibility.
   3) Please check with your country?s customs office to determine what these additional costs will be before bidding or buying.