**************PLEASE
KEEP IN MIND THAT YOUR SHIPPING ADDRESS MUST MATCH YOUR PAYPAL
ADDRESS. THE UNIT WILL BE SHIPPED TO YOUR PAYPAL ADDRESS ON FILE.
PLEASE MAKE SURE YOUR PAYPAL ADDRESS MATCHES THE ADDRESS YOU WANT THE
UNIT SHIPPED TO. ******************
What is freight delivery?
Freight
delivery is required when merchandise is too large or heavy to be
delivered by UPS or USPS. These items are delivered to your locations
via a tractor trailer. Standard Delivery does not include unloading the
merchandise or delivering it inside of your location. You are
responsible for offloading the merchandise and bringing your merchandise
inside of your location. Please contact us if you require special
handling.
What is a lift-gate?
A
lift-gate is a device used to raise and lower items from ground level
to the level of a tractor trailer. Freight companies deliver items on a
tractor trailer which is 56 inches above the ground. These trailers are
designed to load and unload at a loading dock or with a fork-lift. If
your delivery location does not have a loading dock or fork-lift and the
item is too heavy to remove from the trailer by hand, then you may need
a lift-gate.
Do I need lift-gate delivery?
There
are several ways to avoid paying lift-gate delivery costs. If your
delivery location has a loading dock or forklift you do not need a
lift-gate. If the individual items in your shipment are light enough for
you and your friends to remove from the truck you do not need a
lift-gate. If you are willing to drive to the closest terminal and take
terminal delivery you do not need a lift-gate. Terminal delivery is
often a good way to save both lift-gate and residential delivery fees.
If none of these options work for you then you will need lift-gate
delivery.
How much does lift-gate delivery cost?
The
average cost of a lift-gate is $75. The Food Equipment Exchange ships with
several different freight companies depending on the delivery location
and the delivery services you request. The best way to find your actual
lift-gate cost is to call us for an exact quote of your delivery costs
with and without lift-gate delivery
What is Residential Delivery?
Residential
delivery is a term and fee used by freight carriers to describe
delivery to any address which is not zoned commercial. Usually this is a
home, but it could be a church, farm community center, etc. Businesses
run from a home are still considered residential. The average
residential delivery fee is $75.
Do I need Residential Delivery?
Often
you can avoid residential delivery fees by receiving your shipment at a
nearby business or office building. If you have a pickup truck capable
of hauling your item, we can schedule "terminal delivery" where the item
is delivered to the closest trucking terminal and you receive the item
there. This is a good way of saving both residential and lift-gate
delivery fees.
What is terminal delivery?
Terminal
delivery is where the freight company delivers your shipment to their
closest freight terminal (usually in the closest urban area) and you
receive the shipment at their terminal.
Why would I use terminal delivery?
By
accepting your shipment at the terminal you can save residential and
lift-gate delivery fees. You can also save high local delivery fees if
you live in a remote or hard to reach area.
How does insurance work with freight shipments?
Every
freight shipment is insured. But in order to collect the insurance on
damaged goods the receiver MUST INSPECT THE SHIPMENT BEFORE SIGNING FOR
IT! Legally, when The Food Equipment Exchange signs the shipment over to the
freight company, the freight company owns it. When you receive the item
and sign for it, you own it. Therefore it is imperative that you
carefully inspect your shipment for any damage. If
there is any damage at all you must note the damage on the freight
bill. This is the only way you will be compensated for the damage!!