HP Deskjet 2180
HP Deskjet 3747
HP Deskjet 3900
HP Deskjet 3910
HP Deskjet 3915
HP Deskjet 3918
HP Deskjet 3920
HP Deskjet 3930
HP Deskjet 3930v
HP Deskjet 3938
HP Deskjet 3940
HP Deskjet 3940v
HP Deskjet D1311
HP Deskjet D1320
HP Deskjet D1330
HP Deskjet D1341
HP Deskjet D1360
HP Deskjet D1368
HP Deskjet D1400
HP Deskjet D1415
HP Deskjet D1420
HP Deskjet D1430
HP Deskjet D1445
HP Deskjet D1455
HP Deskjet D1460
HP Deskjet D1468
HP Deskjet D1470
HP Deskjet D1520
HP Deskjet D1530
HP Deskjet D1558
HP Deskjet D1560
HP Deskjet D1568
HP Deskjet D2230
HP Deskjet D2300
HP Deskjet D2320
HP Deskjet D2330
HP Deskjet D2345
HP Deskjet D2360
HP Deskjet D2368
HP Deskjet D2430
HP Deskjet D2445
HP Deskjet D2460
HP Deskjet D2466
HP Deskjet D2468
HP Deskjet F2100
HP Deskjet F2110
HP Deskjet F2120
HP Deskjet F2128
HP Deskjet F2140
HP Deskjet F2149
HP Deskjet F2179
HP Deskjet F2180
HP Deskjet F2185
HP Deskjet F2187
HP Deskjet F2188
HP Deskjet F2200
HP Deskjet F2210
HP Deskjet F2224
HP Deskjet F2280
HP Deskjet F2290
HP Deskjet F310
HP Deskjet F325
HP Deskjet F335
HP Deskjet F340
HP Deskjet F350
HP Deskjet F370
HP Deskjet F375
HP Deskjet F378
HP Deskjet F380
HP Deskjet F385
HP Deskjet F388
HP Deskjet F390
HP Deskjet F394
HP Deskjet F4100
HP Deskjet F4135
HP Deskjet F4140
HP Deskjet F4150
HP Deskjet F4172
HP Deskjet F4175
HP Deskjet F4180
HP Deskjet F4185
HP Deskjet F4188
HP Deskjet F4190
HP Deskjet F4194
HP Fax 1250
HP Officejet 4300
HP Officejet 4310
HP Officejet 4311
HP Officejet 4312
HP Officejet 4314
HP Officejet 4315
HP Officejet 4315v
HP Officejet 4315xi
HP Officejet 4317
HP Officejet 4319
HP Officejet 4350
HP Officejet 4352
HP Officejet 4353
HP Officejet 4355
HP Officejet 4357
HP Officejet 4359
HP Officejet 4360
HP Officejet J3508
HP Officejet J3608
HP Officejet J3640
HP Officejet J3650
HP Officejet J3680
HP Officejet J5508
HP Officejet J5520
HP PSC 1400
HP PSC 1401
HP PSC 1402
HP PSC 1403
HP PSC 1406
HP PSC 1408
HP PSC 1410
HP PSC 1410v
HP PSC 1410xi
HP PSC 1415
HP PSC 1417
Payment
We take payment from your PayPal account at the time we receive your order. Additional Terms and Conditions for payments made by paypal can be found at www.paypal.co.uk . We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.Non Receipt Of Items
If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately, we cannot investigate non-receipt deliveries after this time has elapsed. Investigations into lost parcels can take up to 14 days. Refunds or replacements will not be issued until the investigation is complete.
Orders sent by Royal Mail: We do advise that the majority of orders are received within 1-3 working days of despatch. However, for Royal Mail to class the order as lost in the post we have to allow them 15 working days to deliver before we can arrange a replacement or a refund [this is a Royal Mail rule].
Unfortunately, once the order has been despatched it is then the responsibility of Royal Mail to deliver your item, and as much as we would like to resolve this for you today we do have to allow them this timescale to deliver.
If you still haven't received it by the 15th working day, please contact us via eBay & we will investigate the matter for you.
Returns from outside the UK
If you purchase an item from our UK store then the return process is slightly different as we are based in the UK and you are taking the option to purchase from our UK Store. With this in mind any return to would be at the cost of the buyer under all circumstances.
Items Damaged in Transit
If your item is damaged in transit, we ask that you report it to us within 3 working days (24 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method. Please contact us for more details as in many cases photo of damaged item as evidence will be accepted with no need to return.
Products Dead On Arrival
If your item(s) are faulty on arrival, please advise us as such within 3 working days.
If You Change Your Mind (DSR)
Under the Distance Selling Regulations, you have a statutory duty throughout the period of cancellation, to retain possession of the goods that have been delivered and take reasonable care of them.
If you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense. You must take reasonable care to ensure that we receive the goods and the goods are not damaged in transit. Failure to do so might result in a breach of your statutory duty to take reasonable care and Cartridgex will have a right of action against you to withhold a refund.
If you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.
Please note: Distance Selling Regulations do not apply to businesses or Trade sales.
