Shipping & Handling Details

Default  Shipping Cost or Free Shipping Information: 

▲ Default    shipping cost or free shipping service is only for the customers    from Canada or the lower 48 United States by Canada Post, USPS or    the UPS Ground. Customers from other areas or needs other shipping    ways, please contact us.
▲ Buyers    from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,    Hawaii, PO Boxes, APO/FPO addresses or other  countries/areas, there   WILL be extra shipping costs, please  contact us for more detailed   information.
▲ Please    make sure your address is valid for both UPS and USPS services.  Any   costs incurred because of incorrect or undeliverable address  should   be undertaken by buyer.

Handling  Time: Shipping    is usually made in 1-3 business days after payments cleared.  Orders   are processed from Monday-Friday; Not on the weekends &  public   holidays.

Sales tax /  Customs  duties: Any    sales taxes or Customs duties are not included. If came out, they    must be undertaken by the buyer.

Damage In  Shipping: Email  or call us First! We  will work  with you to get the case resolved in  the fastest method.

Return /  Refund

If you are not 100% happy  with your  purchase, please  contact Us. Please don't directly opened  a  request or case without  informing us, or else, we will do some   discounts on the warranty and  other sales-services later on. Hope   for your understanding.

Returns & Exchanges

▲ All    returns must be made within 14 days of delivery date. Items must  be   in new, unused condition, with all original materials included  with   the shipment. A partial refund may be applied for opened or  damaged   items, depending on the condition.
▲ Items    returned under the buyer’s remorse: The return shipping fee must  be   covered by the buyer; The original shipping cost will also be    deducted from the refund. 15% restocking fee of the items purchase    price will be charged. 
▲ Returns    that are the result of our seller's error: Buyer will receive a   full  refund of the item as well as shipping charges
▲ All    returns require a RA (Return Authorization) number that will be    given by our seller. Please contact with us at first for more    details.

Defective & Damaged  Products 

▲ If    product was received damaged or not as described, please send us    some pictures or videos, so we could well understand your problem,    then solve them for you ASAP. Besides, it's much helpful for us to    claim with UPS, remind our related department to pay much more    attention to packaging later on. Hope for your understanding.
▲ Replacement    or refund of defective or damaged products can only be returned in    exchange for the exact same product, or else, the purchase price    will be refunded back to your original payment method. 
▲ If    an item is received damaged, customer service must be contacted    within 7 days of receiving your item. All returns require a RA    (Return Authorization) number as above.

Payment

Warranty & Feedback

▲ 6    months' warranty for the machines, not for the consumables. We   stand  behind our products all the item, so even if your warranty   period  has expired, you can still seek for service or technical   support  from us with low cost.
▲ Any    warranty shipping cost to us is responsible by buyer.
▲ Any    shipping cost to buyer is responsible by the seller. 
▲ We    committee to the customer satisfaction and want to bring you the    best purchase experience. If there is any problems, please contact    us ASAP. If not, please leave us a positive feedback as it's very    important for us. Thanks very much.