Come by today and experience our superior service and selection! We look forward to serving you!
NO RETURNS ON ELECTRICAL/OBSOLETE/CLOSEOUT/VINTAGE PARTS
REFUND POLICY DEFINED:
All products returned must be in new, unused condition with all packaging and tags included. If it has been "taken for a test ride" or installed on the bike it is no longer eligible unless it is defective, which would be a product warranty.
Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact a Gear Geek if you are unsure of sizing or application for any items prior to placing your order and we will be happy to help you narrow it down! If this policy is abused, we can charge a returning fee, restocking fee, or refuse service.
Eligible returns or exchanges must be arranged within 30 calendar days from date received.
When our team has received and inspected the item your refund will be processed with a credit being applied to your original method of payment (Credit Card, Pay Pal etc...). Please be aware that it can take 24-48 hours for the credit to show on your credit card account, this depends on your credit card company.
You are responsible for shipping costs associated with getting the returned item back to our warehouse.
The return or exchange must be shipped back to Sportbike Track Gear within 10 business days from receipt of RA#.
We reserve the right to apply a restocking fee of 25% of the original amount when the item in question does not meet our return criteria. End of the day the item needs to come back in the same condition you would expect to receive it in as a new order.
EXCHANGING AN ITEM:
Once you have sent in a request for a return, go ahead and place a new order for the replacement item. This is the absolute best way to ensure you get the item you want and get it fast. (Remember stock can be limited and possibly sell out, stake your claim on that great deal while it's available!)
PRODUCT WARRANTY:
Most brands / manufacturers offer a warranty period which covers against material and or worksmanship defects. For more information on a the warranty policy on a specific product please contact the manufacturer or contact us.
Processing a warranty claim can take 4-8 weeks and will be subject to the policy of the brand / manufacturer of the item in question. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.
Most warranty concerns / claims will go through the brand / manufacturer for the item in question. In most cases the item will need to be sent back to the brand / manufacturer and not DVP. Shipping for product warranty is not covered by DVP if the item was delivered more than 30 days previous to the product warranty request.