THE ITEM LISTED FOR SALE IS LIFETIME ENCYCLOPEDIA OF LETTERS- HARDCOVER BOOK. NOW YOU CAN SAVE HOURS OF TIME AND EFFORT WRITING YOUR OWN CORRESPONDENCE WITH THIS BEST-SELLING COLLECTION OF 850 LETTERS FOR VIRTUALLY ANY BUSINESS OR PERSONAL OCCASION. THE LIFETIME ENCYCLOPEDIA OF LETTERS PROVIDES YOU WITH THE PRECISE LETTER THAT CLEARLY EXPRESSES THE PROPER TONE AND EXACT MESSAGE YOU WANT TO CONVEY. COMPLETELY REVISED AND EXPANDED, THIS NEW EDITION OF THE LETTER-WRITING CLASSIC COVERS OVER 500 CATEGORIES AND INCLUDES READY-TO-USE MODEL LETTERS. LETTERS CAN BE QUICKLY LOCATED BY NAME, CATEGORY, OR TOPIC. THEN CHOOSE THE APPROPRIATE LETTER AND COPY IT... OR PERSONALIZE IT WITH A FEW WORDS OF YOUR OWN. YOU'LL ALSO FIND COMPLETE "HOW TO DO IT" SECTIONS FOR EACH TYPE OF LETTER THAT SHOW, STEP-BY-STEP, HOW YOU CAN WRITE AN ATTENTION-GETTING OPENING SENTENCE, WRITE A COMPELLING CLOSING SENTENCE, WRITE SALES LETTERS THAT REALLY SELL, SAY "NO" WITHOUT HURTING FEELINGS, WRITE A BUSINESS LETTER TO A FRIEND, AND EXPRESS TRUE SYMPATHY IN A LETTER. HARDLY USED, IN EXCELLENT CONDITION

Note: The item has been stored in an air-conditioned space that is smoke and pet free. Will only ship within the continental USA. I sincerely hope you will be satisfied with your purchase, as I have provided an accurate description of the item. However, if you are not, for any reasonable reason, please contact me prior to leaving negative feedback. I will do my best to resolve any issues you may have with this purchase.  Return are accepted, and refunds granted, only if the item received is not as described in the listing and notice is received by me within 14 days of receipt.