Rough Guides Phrasebook: German

Postscript is a long-established mail order company specialising in good quality publishers' overstocks and remainder books at discounts of up to 80% off the published price. We are dedicated to providing you with the best quality, lowest cost products on eBay.

We've gone green! We have swapped all of our packaging material for environmentally friendly alternatives. As such, we are proud to say that all of our packaging is now 100% biodegradable and recyclable. This includes the tape, airbags, bubblewrap and biofill (commonly known to as loosefill, international only), and of course the boxes and catalogues themselves.

All items are shippped from our UK warehouse and should arrive within 3-5 working days (UK mainland)

UK Highlands: 3-7 working days;

Europe 5-9 working days;

USA/Canada 7-10 working days;

Rest of World 10-14 working days

Postscript strive to maintain an excellence in customer service and customer satisfaction. With that goal in mind, Postscript guarantees the condition of every book as it is described on our web site. If you are not completely satisfied with your purchase, you may return it to us in its original condition for a complete and immediate refund, within 30 days of receipt. This refund will cover the initial cost of the items purchased and delivery if returning the whole order, but not any delivery charges incurred by you on returning the product/s to us.

If the item is damaged or we have supplied you with the incorrect product, our Customer Services team will arrange a replacement or refund for the goods to be returned free of charge. If, after your order has been dispatched, you wish to cancel the order because you no longer require the books, you will need to send the goods back to us at your own expense. When the goods are received back in good condition we will refund you for the goods and any postage you paid on your original order only. Authorization to return damaged/incorrect goods must be obtained at all times.

Our refund guarantee is in addition to your statutory rights and does not affect them in any way.