1. We accept PayPal ONLY.
2. For your protection we only ship the items to PayPal verified address.
3. If you pay by PayPal's e-check, we will ship your order once your payment is cleared.
If you have any questions about payment, please contact us through eBay message.
Our working hours are below (Eight districts in East +8 Beijing Time)
Monday - Friday: 9:00 a.m. - 20:00 p.m.
Saturday: 9:30 a.m.- 12:00 p.m.
Sunday: Closed.
1. Your orders are usually shipped within 1 business days after confirmation of payment .The tracking number will be sent to you asap it is available. Please kindly understand that we don't arrange shipment on weekends or most national holidays !
2. We offer economy (by post) and expedited shipping service (usually by DHL,TNT or FedEx, for Russia is EMS). Buyer should complete customs Clearance process if needed at destination. We are not responsible for any lost for buyer's negative declaration which lead to package destroy by customs or carrier and return postage.
3. Import duties, taxes and charges at destination are not included in the item price or shipping charges. These charges are the buyer's responsibility. Combine Shipping discount is valid only for purchase items and pay in full at the same time. You can contact us when you check out, we will do the best to service you.
* Expedited shipping service via DHL, TNT or FedEx is around 5-7 days, EMS is around 10-12 days.
* Estimated delivery time by post is variable according to different period of year and area, please check below for your reference.
Return/Exchange Policy:
We will issue refund if your item is received defective or incorrect item was shipped. Buyer has the choice to exchange if we have the correct part in stock. If you don't need it or don't want exchange, we will refund you the amount of the part which not including any shipping fees and custom duty as soon as we receive your return item. If incorrect item was shipped we will refund full amount and including shipping cost.
We accept return/exchange within 30 days after delivery in case that the parts were ordered wrong by the buyer.
For brand new parts are guaranteed for 180 natural days after goods are received which against manufacturer`s defects. For used or refurbished parts are guaranteed for 90 natural days after goods are received.
No return/exchange will be accepted after 210 natural days.
How Returns Work:
To return a part, please contact us with detailed explanation of why you need to return or exchange it, picture description is favorite. we will message you with instructions in approximately 1-2 business days. Please don`t return before receiving message from us. Customer is responsible for the return shipping cost except that incorrect or defective item we shipped. Please inform us the tracking number after you return it , we will refund you within 1-2 business days after we receive the returned item from you. Refund for the item will be issued when the package is inspected, received and processed.
Return Parts Requirements:
Must be in brand new condition if sold new or same condition as received by the buyer, which means the item is never installed and kept in the original or equivalent packaging, complete with accessories and protected by adequate packaging. Our guarantee does not cover damage caused by neglect, faulty installation, repair or maintenance work wrongly execute by non-qualified personnel, unauthorized modification, any damage caused during transport.
- We are always been trying to provide best service and reliable products for every customer.
- We will leave positive feedback after receive your payment.
- If you are satisfed with the product you recieved, please leave us positive feedback and FIVE STARS on all of the Detailed Seller Ratings
- If you are not satisfied for any reason, please feel free to contact us first , please do not leave negative or neutral feedback. We'll try our best to resolve your concerns and any problems you met and provide you with the best satisfied solution !
