SHIPPING
We ship on a daily basis via the Royal Mail postal service for
addresses in the UK and throughout the world through eBay’s Global Shipping
Programme.
DELIVERY ADDRESS:
It is the buyer's responsibility to provide the correct delivery
address. The goods are dispatched to the Buyer's address in eBay records. If
there is any change in your personal details, please update your address before
checkout. If you want to arrange a delivery to a different address to your own,
please add the new address for delivery at checkout.
DELIVERY TIME:
The Delivery Time depends upon the type of delivery service
selected by the buyer.
If NOT
DELIVERED within the expected
delivery time.
UK Customers:
Royal Mail: Please first of all contact your local post office as
we have found over the time that in many cases the Royal Mail postmen fail to
leave a notice for deliveries. All you need to ask them is if they have any
parcels for your address waiting for you to collect. If they cannot help you
please let us know by contacting us via eBay’s messaging system. We aim to reply
to your query within 24 hours. After sending a message please wait for our
reply before sending second message. We reply to each message in order it was
received.
International Customers:
Normal delivery time for international deliveries is 9-14 business
days (Mon-Fri) after the dispatch email is sent. In case of any delay it may
take up to 25 business days to deliver. Should your item not be received within
this timeframe please contact us via eBay’s messaging system. We aim to reply
to your message within 24 hours. After sending a message please wait for our
reply before sending second message. We reply to each message in order it was
received.
ABOUT US
We are a small family run business where customer satisfaction is
our highest priority.
CONTACT US
We can be contacted via the eBay message centre if you wish to ask
any questions regarding the product.
If you have experienced a problem with your item please contact us
before leaving feedback as we are always happy to assist in resolving any
problems.
Messages are answered within 24 hours.