• We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products.

• We provide native-speaking customer service in English, French and Chinese

• We only accept PayPal. It is the only online payment method we accept.

• Please make sure you have a valid/confirmed PayPal account prior bidding.

        All PayPal Payments must be Confirmed (Shipping and billing addresses must match).

• Payment must be made within 8x24hrs of the auction end time.

• We ship Monday – Saturday excluding holidays. Please send us an email BEFORE your payment if you wish to change shipping address.

• Standard Service takes about 18-30 business days (Except Italy, Russia, Ukraine,Kazakhstan, East Europe, South America, which will take 30-50 days).

• Expedited Service takes about 10-15 business days.

• The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.

• Our goal is to answer all customer emails within the same business day. Responsible and Accessible.

• Our Customer Service Department will answer your emails within 24 hours .If you have questions,

         please feel free to email us or by clicking on the contact seller link.

• Customer Service Hours are Monday - Saturday from 9am - 9pm Beijing Standard Time

•