At Just Deals Atlantis, your satisfaction is always our primary concern. We understand that it's sometimes necessary to exchange or return an item, so we want to facilitate the process.

Please email us as soon as possible to begin the process. Refund and replacement requests are only accepted within 30 days after receiving the merchandise according to the proof of delivery. The buyer should check the package for damage upon arrival. If the package has been damaged during freight, please refuse to sign for the package so it will automatically return to us. Then contact us promptly.

If there is a problem with the item, please double-check that the item is not in stated condition and contact us as soon as possible. Describe the problem in detail and send us some pictures of the problem for confirmation. We will then provide you with a return shipping address. All returns that are not due to a seller error are subject to a 20% re-stocking fee, and the buyer is responsible for paying for return shipping fees.

ALL items MUST BE returned in their original condition and packaging with all accessories included. If these conditions are not met, please note that the shipping and handling fee will not be refunded and missing accessories will be deducted as well. We check all returns for intentional sabotage and will not grant refunds on such returns.