We are proud to be the top reseller of Purple® products on eBay through No. 3 Retailers. Please see below for full condition and grading specifications to better understand how we categorize and price each item in this collection.
| E - Open Box - Pillow Sealed | As close to retail ready as we can get - pillow is factory sealed, and the exterior packaging shows minimal, if any, signs of handling. |
| D - Open Box - Pillow Unsealed | Internal seal may be broken. Packaging insert may also be absent. The pillow is in great condition, but the exterior packaging may have cosmetic flaws and signs of handling. |
| C - Heavy Damage to Original Packaging | Pillow ships in original box, but the clear plastic protector has been opened or removed. Packaging insert may be missing. The pillow is in great condition, but the external retail packaging is significantly damaged from prior transit. |
| B - Dust / Dirt, Original Packaging Missing | These items show visible dust, dirt, or discoloration on 5–25% of their surface - "warehouse dust". Most defects can be resolved by washing the cover. We do not clean these to maintain transparency. Original packaging and inserts may or may not be included. |
| A - Heavy Use | These items are from a separate product stream and show clear signs of previous use, and are sold to those who have the ability to refurbish for continued future use. Products range from visible light use (a splotch of makeup, etc) to heavy use (pilling, discoloration, etc). |
We are No. 3 Retailers, LLC, a boutique retail arbitrage business with strong sustainability ethics. We specialize in providing immediate relief to small regional distributors overburdened with inventory with no means to move it through mainstream distribution channels.
As a result, our customers will pay less for the same product through our store than through the top 2 online retail streams — Amazon and Walmart. We join the list at No. 3.
We believe that the lower we can keep our prices, the more good we can do — for our partners and our customers. Our typical return on an item is between $3–$5, just enough to cover our costs. Moving through inventory quickly allows us to keep our footprint small.
As part of our commitment to transparency and ethical corporate governance, we will publish these numbers beginning in 2025.
If we've made a mistake, we'll own it and get you a full refund. However, to keep costs low for everyone, we haven't factored returns for other reasons into our pricing model.
If you cannot benefit from an item you've purchased, kindly consider donating it to your favorite local non-profit.
We will make every attempt to send this in original manufacturer's packaging. However, sometimes, due to packaging damage, multi-quantity orders, or shipping restrictions (especially if the packaging is non-durable or glossy), we send some items in our own packaging or packaging from other manufacturers.
Unlike other large corporations, we are committed to a "No Layoffs Ever" approach. We believe that strong hiring practices and smart business acumen will help us select the right candidates every time, and that fearless innovation within our business will supplant the burdens of seasonal overhiring.