We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
Any brokerage, customs, and duty fees associated with international shipments are the customer's responsibility and are not included in our shipping charges.
If you are located outside of the continental 48 United States, please email us in advance to see if the specific item ships to your location. These orders are generally shipped within 1-5 days after payment is received.
Please be patient as they are often subject to additional inspection upon delivery.
All of our products have a 30-day return policy. We ensure that all our items are new and in good condition before shipping. If you receive an item that does not meet the above criteria, please contact us via e-Bay message. All returns must be received under the new original conditions and subject to shipping confirmation
Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return it, please check twice to make sure the item doesn't work and contact our customer service representative to let us know the details of the problem and send us some pictures for confirmation.
We only accept returns in the original packaging. Please ensure that the item has not been vandalized. Used items will not be accepted for return.
If you are missing parts, please contact me through eBay message first, we can send you a replacement after confirmation, please do not start the return first
We believe that it is our vision and mission to provide you with innovative products with the best service and competitive prices. Our goal is to ensure that you find exactly what you need and that it is easy for you to place your order.
Email Customer Support:
9:00am to 2:00am PST Sunday to Friday
All emails will be answered within 12-24 hours, and we will try to reply you immediately. Please don't worry
