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【 BUSINESS POLICIES 】
PAYMENT
• We only accept payments through Payoneer.
RETURN
• If there is a flaw or defect with the item, we accept returns in accordance with our return policy.
• Returns for personal reasons, such as color preference or ordering by mistake, are not accepted, so please purchase carefully.
• Items must be returned within 3 days after receipt of the order.
• Returned items must be in original condition with all parts included.
• Refunds will be issued excluding shipping and handling charges.
SHIPPING & HANDLING
• We are located in South Korea.
• Economy Shipping: Approximately 15–20 days (Tracking included)
• Standard Shipping: Approximately 10–15 days (Tracking included)
• Expedited Shipping: Approximately 5–6 days (Tracking included)
• Average worldwide shipping time is approximately 4 weeks.
(Russia and South America: approximately 6–8 weeks)
• Free FedEx shipping is available for orders over $150.
CUSTOMS & TAXES
• This item is shipped from Korea and will be sent under the DDP (Delivered Duty Paid) method for U.S. buyers only.
• All import duties, customs taxes, and handling fees are already included in the total price, so no additional payment is required upon delivery.
• For buyers in other countries, items will be shipped under DDU (Delivered Duty Unpaid), and import duties or taxes may be charged by local customs.
• These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine any additional import costs prior to purchasing.
CONTACT US
• If you have any problems, please contact us before leaving feedback.
• If you have any questions or comments, please feel free to contact us.
• If you experience any issues during your transaction, please contact us for assistance.
• If you do not receive your item within 30 days, please contact us.
• Messages are typically answered within 24 hours during normal business hours.
FEEDBACK
• If you are satisfied with our products and service, please leave us Positive Feedback and 5 Stars when you receive your item. We will gladly do the same for you.
• If you have any questions regarding your transaction, please contact us before leaving feedback so we have the opportunity to resolve the issue.