Satisfaction

100% customer satisfaction is our goal. If anything about our service underwhelms you, don't hesitate to reach out—we'll do our best to make it right.

Packaging

• Cards are packaged securely to help ensure safe delivery.
• Bulk cards valued under $5 are shipped in a penny sleeve and team bag inside a #10 envelope.
• Up to 5 bulk cards may share a single penny sleeve.
• Orders containing 35 or more bulk cards will be upgraded to a bubble mailer for additional protection.
• Higher-value cards may be shipped with additional protective materials such as toploaders.

Envelope Tracking

Tracking for standard envelopes is different from USPS Ground Advantage and other package services. Envelope tracking updates may be delayed, incomplete, or may not scan at all during transit. In some cases, an envelope can be successfully delivered without receiving tracking updates or a final delivery scan.

Shipping

• Free shipping on all cards.
• All orders are shipped within 3 business days.
• Orders over $50 are shipped the next business day.
• Orders are carefully packaged to help ensure safe delivery.
• If your order arrives damaged during transit, please contact us and we'll work with you on a resolution.

Returns

If the card isn't the right fit for you, enjoy hassle-free returns. Please contact us if you have any concerns with your order.