CUSTOMS AND DUTIES (Updated Policy)

1. For buyers in the United States:

• Import duties and taxes are included in the item price or shipping cost.

• Items are sent under the DDP method; you do not need to pay any additional fees upon arrival.

2. For buyers in the European Union (EU):

• New EU Customs Policy (Effective July 1, 2026): For items at or below 150 EUR, a 3 EUR customs duty applies. For items above 150 EUR, standard customs duties and import taxes may apply.

• These fees are not included in the item price or shipping cost and are the buyer's responsibility.

3. For buyers in other countries:

• Import duties, taxes, and charges are not included in the item price or shipping cost.

• These charges are the buyer's responsibility. Please check with your local customs office before purchasing.

🛒 Visit KORIAURA Official Store for More Kitchenware

⚠️ IMPORTANT NOTICE: TRAYS ONLY

This listing is for DEDICATED TRAYS ONLY.
The EZ COOK Ramen Cooker machine is NOT included in this purchase.
Please select your desired tray material and quantity from the options.

🍜 EZ COOK Official Replacement Trays

Keep your EZ COOK machine running perfectly with our official dedicated trays. Specifically engineered for IH5000, IH5600, and CAN7000 models, these trays ensure safe and efficient cooking. Choose between eco-friendly paper or high-conductivity aluminum to suit your needs.

📦 Selection Options & Quantities

Tray Material	Quantity Options	Best Use
Premium Paper Tray	120 pcs / 480 pcs	Standard Ramen, Eco-friendly use
Aluminum Tray	300 pcs / 600 pcs	Fast conductivity, High heat durability

✨ Why Choose Official EZ COOK Trays?

• Perfect Compatibility: Guaranteed fit for EZ COOK IH5000, IH5600, and CAN7000 models.
• Safety First: Made with food-grade materials that do not release harmful substances during high-temperature cooking.
• Optimized for IH: Specifically designed to work with induction heating, ensuring even cooking and no leakage.
• Bulk Value Packs: Available in various quantities to provide the best value for home or commercial use.

📏 Product Specifications

• Product: Dedicated Trays for Ramen Cooker
• Compatible Models: EZ COOK IH5000 / IH5600 / CAN7000
• Material Options: Paper (Coated) or Aluminum
• Origin: Republic of Korea (100% Genuine)
• Packaging: Secure bulk box packaging for international transit

🚚 Shipping Methods (After Dispatch)

※ Delivery times are estimates from the actual dispatch date, excluding handling time.
※ Availability: Available shipping options may vary depending on the destination country and product type. (Certain regions may only support Express Shipping).
※ Please Note: Actual delivery may be delayed depending on local customs clearance processes in your country.

✅ Standard Shipping

Delivery: 7–15 business days (after dispatch).
Tracking: Full online tracking provided.
Service: Reliable international delivery.

🚀 Express Shipping (FedEx or EMS)

Delivery: 3–7 business days (after dispatch).
Carrier: FedEx Priority or Korea Post EMS.

Best For: Faster arrival and gift prep.

🌐 CUSTOMS AND DUTIES (Fixed Policy)

1. For buyers in the United States:

1) Import duties and taxes are included in the item price or shipping cost.
2) Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.
3) You don't need to pay any additional fees when your order arrives.

2. For buyers outside the United States:

1) Import duties, taxes, and charges are not included in the item price or shipping cost.
2) These charges are the buyer's responsibility.
3) Please check with your country's customs office to determine what these additional costs will be before bidding or buying.

Looking for more EZ COOK accessories or premium kitchen electronics?

👉 Click Here to Explore the Full Collection

Store Policies (Click to Expand)

💳 PAYMENT

• We offer secure payment methods including PayPal, Google Pay, VISA, MasterCard, AMEX, and Discover.
• Payment must be completed within 3 days of purchase. Unpaid orders may be automatically canceled after 3 days.

🚚 SHIPPING

• Tracking will be uploaded within 3–5 business days after payment confirmation.
• Korean weekends and national holidays may require 1–2 additional business days.
• Delivery address cannot be changed after payment is completed.
• Full and accurate address and phone number are required for safe delivery.
• Shipping address must match your registered PayPal/eBay address.

🛃 CUSTOMS & IMPORT DUTIES (Details)

Customs, Taxes, and Duties:
Under DDP terms, customs duties and import taxes are included. However, outside eBay’s built-in DDP system, local customs may charge additional fees. Any brokerage, handling, or storage fees are the buyer’s responsibility.
• If a package is refused due to customs issues, the buyer is responsible for return shipping costs plus a 10% restocking fee.

Package Held by Customs:
• If held by customs, please contact your local customs office or postal service.
• If documents are required, message us on eBay and we will assist after confirming with the courier.
• If returned due to unpaid fees, incorrect address, recipient absence, or delivery failure, the buyer is responsible for all return shipping costs plus a 10% restocking fee.

🔄 NO RETURN POLICY (Premium Electronics)

Due to the high-value nature and specialized technical specifications of this factory-sealed electronic item, we maintain a strict No Return Policy. All sales are final. Please ensure the product specifications meet your requirements before purchase.

Questions? Contact us via eBay message anytime. We reply within 24 hours.

Best regards,
KORIAURA Customer Service Team