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Shipping Payment Return Warrranty About us

We are always working hard to ensure your package arrives as soon as possible. Please allow up to 3 business days for your order to be shipped. If there is a delay on an item due an unforeseen reason, we will contact you. According to your locations, we will use Australian Post, CouriersPlease, Aramex or other couriers. We also accept local pickup.

Free Postage does not include Heavy and Bulky items to WA, NT, TAS, QLD (etc.) remote area shipping addresses. Depending on your postcode you may incur a delivery surcharge. Postage for international deliveries will respectively differ based on different destinations and takes longer.

Please read before placing an order. We will not be responsible for the deliveries fail due to incorrect address provided, please ensure the spelling and postcode are correct. If it needs to be delivered again, postage and admin fee will be charged.

We accept all of the payment methods shown above through eBay.

We have a 30 day return policy for refund or exchange. We do not accept returns on items that have been opened, used or incorrectly fitted. Please make sure the replacement part matches the original before fitting. If you have a change of mind return or order the incorrect item, you will be responsible for the shipping cost and returns may be subject to a re-stocking fee. If the item was sent with free shipping, a 15% postage fee will also be deducted from the refund amount.

All items carry a 12 month, 20,000km warranty. Items must be fitted by a qualified mechanic. Items should be inspected and compared to the original part before fitting. Any approved warranty item will be repaired or replaced (or if a replacement is not available it will be refunded). Please contact us if you have a warranty issue and we will provide all of the instructions. Warranty does not cover labour charges. The Warranty becomes null and void if the items were of incorrect utilization or disregard of the instructions. Warranties do not cover any damage caused by normal wear and tear, improper installation or installation by an unqualified person, misuse, improper care or lack of maintenance or using the item in a manner that it is not designed for.

AutoExtend is located in Melbourne, Australia. We have local warehouse for stock to ensure the quickest order process and despatch.
We have been supplying premium aftermarket Auto Parts and Accessories to the Australian Market for many years, and our industry experience and knowledge will ensure you receive the best quality parts at the best prices in town.
We ship our parts and accessories all over Australia and the world. Our search by vehicle model catalogue will help you select the correct parts to suit your model. Please feel free to contact us if you have any enquiries or questions. Thank you!