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CLAIMED - Fortinet FortiAP 221E 802.11ac Wireless Access Point Dual-band Wi-Fi 5
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Condition: Open box. Item is unused in original packaging. It has been claimed to a Fortinet account and cannot be used with FortiCloud unless released. Usable with FortiGate after factory reset. No access to original account.

✅ Features You Can Use (Even If Claimed):

  1. FortiGate Local Management

    • You can connect the AP to your FortiGate and manage it locally.

    • FortiGate does not check FortiCloud claim status for CAPWAP management.

    • After factory reset, it should appear under “Managed FortiAPs” on FortiGate.

  2. Basic CLI Access

    • Via console cable or SSH to default IP (192.168.1.2).

    • Useful to set static IP, controller IP, view logs.

  3. Configuration Mode Access

    • Reset the device to enter temporary config mode (SSID: FAP-config-xxxx).

    • Access web GUI at https://192.168.100.1 to set controller info.

    • GUI limited to controller setup, not full Wi-Fi config.

  4. Firmware Push via FortiGate

    • FortiGate will auto-update firmware when AP is adopted.

    • No need to download firmware manually.

  5. AP Diagnostics via CLI

    • Commands like diag, cw_diag allow radio/channel checks, ping tests.

❌ Features You Cannot Use Without Reclaiming:

  1. FortiCloud Management

    • You cannot add the AP to your FortiCloud account until previous claim is removed.

    • Device will be rejected on FortiCloud with “already claimed” error.

  2. Web GUI for SSID or Wi-Fi Settings

    • No standalone SSID setup or wireless config via GUI – this AP is not autonomous.

    • GUI is only for linking to a controller.

  3. Standalone Wi-Fi Operation

    • Cannot function as an independent AP (no SSID broadcast without controller).

    • Always requires FortiGate or FortiCloud to push Wi-Fi settings.

  4. Support Portal Registration

    • Cannot register the device to your Fortinet account for warranty or support.

    • Blocks access to support tickets and firmware downloads from portal.

  5. Firmware Manual Downloads

    • Cannot download firmware directly from Fortinet site unless the AP is registered to your account.

    • You must rely on FortiGate to push updates.

  6. Advanced FortiCloud Features

    • Logging, cloud SSID management, Wi-Fi analytics – all unavailable.
GENERAL
- Please don't assume. Ask before you bid/buy. 

- Comes with 30 days warranty.

- International Buyers are responsible for customs delays or fees of their countries.

- Please do not expect anything else beside what you see in the pictures.

- Any single item exceeding the value of $100 will require signature upon delivery.

- Check our feedback and buy with confidence.

- Please see the pictures for more information.
- If you have negative feedback please email us before bidding or your bid will be cancelled.
- We guarantee that this item will arrive exactly as described in this auction.
- Buyer will be subject up to 50% of the item price if the returned item is damaged or missing parts.
- We reserve the right to repair or replace the same item or refund the purchase efesales at our discretion.
- At our option, we substitute/refund damaged or lost product at the time the insurance claim is paid.
- All Items must be returned with all original contents and components with prior authorization.
- In case of damaged parcel:
* If you notice any damage to the box or the shipment, please don't accept the parcel.
* To report a damage parcel, please contact us.
* We will follow up and file a "damage claim" with the carrier.
* All shipping, packaging materials and boxes must be saved.

FEEDBACK
PAYMENTS
- We accept PayPal and only ship to a confirmed address.
- We accept E-Check through PayPal, Will ship after checks clears.
- Checkout is expected within 3 days of auction close and payment within 4 days.
- Unpaid auction wins will be forfeited after 4 days.
FEEDBACK
SHIPPING
- All orders are processed can shipped within 1 business day.
- The tracking number will be sent to you via e-mail when items are shipped.
- Local pick up is available. Please email for arrangements.
- International Buyers are responsible for duties of their countries.
- International buyers: If you use USPS please be informed that USPS has neither tracking nor insurance for your packages outside of USA. We will not be held responsible of your package if anything wrong happened with the packages outside of USA.
- Only ship to the confirmed address provided by PayPal. Please make sure your address in PayPal matches the address you would like us to ship to.
- We can also ship to Hawaii, Alaska, APO, FPO, and Puerto Rico for an additional fee.
- Unless otherwise specified, we do not combine shipping.
FEEDBACK
RETURN & REFUND
- We will accept returns for items that were posted with incorrect information and/or wrong item shipped.
- Buyer is responsible for any return shipping costs with insurance unless it is a warranty issue.
- RMA is required for all returns; please email us with any problems.
- Any item returned for warranty must be returned in the same condition that it was received.
FEEDBACK
FEEDBACK
Positive Feedback is left for Buyers once you have received your merchandise and let us know you are happy with the transaction by leaving us positive feedback. Please do not leave negative or neutral feedback without giving us the opportunity to remedy the situation first if you are displeased with our transaction. We cannot fix situations we are unaware of. We appreciate your patience and opportunity to correct a situation if that happens.
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