normal">If you are buying more than 1 item please let me know before you purchase so I can work out a deal and postage cost accordingly
normal">SUPPORT
normal">I always offer the best customer service possible.
normal">If you need any help or any assistant with the products or if you have any question or queries, please feel free to contact me via eBay Message
normal">I am more than happy to resolve anything for you.
normal">You do not need to open the case or leave neutral or negative feedback.
normal">You do not have to worry about anything at all!
normal">If you are not fully satisfied with your purchase, we are happy to issue a full refund,
normal">You even do not need to post the item back!
normal">Q&A
normal">Why does your listing say dispatch 5 days?
normal">As with most sellers and people in general, this isn’t my only gig, I have other priorities and responsibilities to take care of as the day goes on. If I am at school, work, sleeping, or taking care of errands, I won’t be able to process your order. Likewise just because I may be able to respond to your message doesn't mean I'm not currently busy with another order or already occupied with something outside of eBay.
normal">Please note, working a full time job with a busy life means I can only go to the post office 1-2 times a week. If you require your item ASAP please let me know and I'll try and get it to the post office the next working day. Thank you
normal">WHY WON’T YOU ANSWER ME?!?! I HAVE PAID YOU!!!!
normal">Read above.
normal">YOU BETTER NOT SCAM ME!!!!
normal">Again, Read above.
normal">SHIPPING
normal">I'm happy to ship the UK, Europe and Worldwide
normal">Same day postage if it ordered before 17:00
normal">IF YOU ARE THE WINNING BUYER, PLEASE ALLOW 1-2 WORKING DAYS FOR ME TO PREPARE YOUR ITEM(S) BEFORE IT TO BE DISPATCHED
normal">I will send via Royal Mail 1st class (UK Buyers) so the buyer can receive the item quickly and hassle-free.
normal">I will send via Royal Mail International (European / Worldwide)
normal">So that European / Worldwide buyer can receive the item quickly and hassle-free.
normal">Overseas Buyers Please Note : I'M NOT RESPONSIBLE FOR ANY IMPORT TAX OR HM CHARGE INCURRED BY THE ITEM(S) YOU PURCHASED.
normal">Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
normal">Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
normal">Combined Postage
normal">I am more than happy to combine postage if the combined weight is less than 2kg or if it's within Royal Mail's size limits. Simply click 'Request total from seller' and I will send you an amended invoice.
normal">My item hasn't arrived!
normal">Royal Mail won't class an item as lost until 15 working days have past since the item was posted (Monday - Friday, Saturday's aren't counted). If your item hasn't arrived after this time, please send me a message informing me and I put in a claim for you. This process by Royal Mail can take several weeks, so please be patient
normal">Proof of Postage
normal">As well as obtaining proof of postage for every single item I post, I also keep a record of all the online postage I purchase via Royal Mail's website.
normal">Tracking
normal">if your order exceeds £20, I will send it via Royal Mail First / Second Class Recorded, which will require a signature upon delivery. normal">
normal">FEEDBACKS
normal">Feedback and star ratings are very important to all sellers in the eBay community.
normal">I am committed to providing you with a 5 star service. You will be asked by eBay to leave a Detailed Seller Rating (DSR). Please consider leaving 5 stars because anything less will make our eBay business more difficult in the future. Please help and support my business. So I can continue to offer great prices to our valued customers. Many buyers believe 4 stars to be a good rating when in truth anything less than 4.7 will be below the standard. If you do not feel that you can give 5 stars in any area please contact us first and let us know why you feel this way. We will do all the best to resolve this for you.
normal">Neutral / Negative Feedback
normal">If you have any problems with your order, I would really appreciate it if you contacted me prior to leaving any negative feedback so I have a chance to rectify any problems you have. normal">
normal">PAYMENTS
normal">please pay within 3 days of winning your item; otherwise a claim will be opened. If you have bid on an item, but are also watching several of my other items, which have more than 3 days left, please drop me a message informing me of this so that a claim isn't opened.
normal">I accept PayPal only from Europe or worldwide
normal">In the UK I will accept PayPal, Cheque or Postal order. If paying by cheque or postal order then please contact myself after winning an auction and I will give you the information needed. normal">