General Information
Founded in 2017, NN4Parts began its journey in the automotive industry, specialising in vehicle parts eCommerce while building strong partnerships with leading manufacturers. In 2018, we launched our independent eBay shop, offering a vast selection of vehicle parts for all car makes and models.
Based in a spacious facility in Northampton, we manage an extensive inveontory of over 500,000 product lines. Our range includes OE quality parts sourced directly from manufacturers or authorized distributors, ensuring reliability and performance.
Explore our eBay shop today for top-quality products at competitive prices!
We aim to dispatch all orders within 1-2 business days after receiving cleared payment.
Domestic Shipping: We offer Standard, Expedited, and Express shipping through trusted carriers, including DHL, Royal Mail, Evri, and DX.
Estimated delivery time: 2-5 business days
International Shipping: Available to select countries via the eBay Global Shipping Program.
Estimated delivery time: 7-14 business days
Customs & Import Duties: Buyers are responsible for any applicable customs duties or import taxes.
At NN4Parts, we stand by the quality of our products and offer a minimum 1-year warranty on all vehicle parts. Many brands provide extended warranties, depending on the manufacturer’s terms.
What the Warranty Covers:
Manufacturing defects and faulty workmanship within the warranty period. Replacement or refund (depending on availability and manufacturer guidelines).
What the Warranty Does Not Cover:
General wear and tear from normal use. Misuse, incorrect installation, or modification of the part. Damage caused by improper maintenance or external factors such as accidents. UK Consumer Rights & Legal Requirements
This warranty is in addition to your statutory rights under UK consumer law, including:
The Consumer Rights Act 2015, which ensures goods must be fit for purpose, as described, and of satisfactory quality.
If a product is found to be faulty within the first 30 days, you are entitled to a full refund.
If a fault develops within the first six months, we will offer a repair or replacement unless we can prove the item was not faulty at the time of sale.
How to Make a Warranty Claim:
Contact Us First with details of the issue before returning any item.
Provide proof of purchase and any relevant information about the problem.
If the item is deemed faulty under warranty, we will arrange a replacement or refund as per the manufacturer’s terms.
No-Nonsense Returns Policy:
We strive to make the returns process as simple and hassle-free as possible. Please follow these guidelines to ensure a smooth experience:
Contact Us First – Returns can only be processed if you email us before sending the item back.
Condition Requirements – We accept returns only if the item is either genuinely faulty or in pristine, unused condition, with original, unmarked packaging.
30-Day Return Window – Items must be returned within 30 days from the dispatch date. Returns outside this period will not be accepted unless agreed upon in advance.
Quick Processing – We will process your return within 2 working days and take prompt action as agreed via email – whether it’s a refund, replacement, or exchange.
For any return inquiries, please reach out to us first. We’re here to help!