! ! PLEASE READ BEFORE SUBMIT PURCHASE !!

*****We will not refund if you don't follow the policies below *****

Please don't buy if you are not sure or don't accept all policies below.

We will use Insulation Styrofoam Cooler Box and heat bag to ship our fish.

NOTE: 

YOYO LOACH-TOP QUALITY-USA REPUTABLE COMPANY-OVERNIGHT SHIPPING SERVICE

 ! ! PLEASE READ BEFORE SUBMIT PURCHASE !!*****We will not refund if you don't follow the policies below *****Please don't buy if you are not sure or don't accept all policies below.We will use Insulation Styrofoam Cooler Box and heat bag to ship our fish.We are 100 % Feedback TOP reputable Seller - We are family own company in Texas - USA. We owned a farm in Vietnam - Direct breeding and selling.We quarantined our fishes 2-3 weeks before listing them online. Combine Shipping: We will combine your order as much as we can, please place your order and send us email about your order then we will try to combine your shipping by purchase the shipping label then refund whatever remaining after we purchase the shipping label back to you).NOTE: Fish will be arrive lack of color due to stressful transportation. Please allow couple days to a week for them settle down to new environment. There color will be regain. The lighting we use might be different with your aquarium so colors might be lighter or darker depend on how you setup your aquarium such as background, light, substrate etc. This is red pearl so it need to be lighter setup, darker bottom substrate will make fish color darker.We only ship the fish with UPS or FedEx overnight ***EVERY TUESDAY-WED*** in order to avoid the fish pending on the weekend in carrier warehouse. Order on Monday will be ship next Tuesday the week after because we need minimum 48 hours handling times to make sure it is less ammonia in shipping bagWE TAKE CARE OF OUR FISH VERY WELL BEFORE SENDING FISH OUT AND ALWAY SENDING HEALTHY FISH OUT TO OUR CUSTOMER. IF FISH NOT DOA, BUT HAS PROBLEM AFTER FEW DAYS, IT IS LIKELY A PROBLEM WITH YOUR WATER OR LACK OF CARE. WE WILL BE AVAILABLE TO WORK WITH YOU ABOUT CARING FOR THE FISH. IN CASE OF YOUR FISH DIE BECAUSE OF WATER PROBLEM...ETC AND AFTER FEW DAYS. IT IS YOUR REPONSIBLE, WE WILLING TO HELP YOU AND IT IS UP TO 50% DISCOUNT ON YOUR NEXT ORDER(THIS IS CASE BY CASE, PLEASE CONTACT US IF YOU HAVE ANY PROBLEM).DOA ON FISH COST ONLY, WE WILL NOT REFUND ON SHIPPING. After receiving fish, You need to send us message including picture right away if any DOA. We will base on of your tracking # to approve or reject your claim. After receiving fish, please floating the bag into your aquarium for 30 minutes or open the bag and dump fish and water from the bag to a bucket then use an air tube filling that bucket with your aquarium water for the fish acclimate with your tank temperature until temperature match then use a net to put the fish into your tank. Every Overnight shipment is cover under our Guarantee Live Arrival policyAfter receiving fish, You need to send us message including picture right away if any DOA. We will base on your tracking # to approve or reject your claim.