PAYMENT:
We accept
payment via eBay managed payment.
SHIPPING POLICY:
We ship using Economy Shipping from Malaysia which
takes 11 to 23 business days to reached customers. We also provide Express
Shipping from Malaysia with estimated time arrival up to 7 business days.
RETURN:
Our
policies aligns with eBay’s professional law standards. Buyers covered by the
eBay Money Back Guarantee are eligible for refunds in these situations: damaged
item, item not matching the description, or wrong item. To initiate a refund, provide
evidence of shipping damage and save the packaging. If you no longer want the
item, we accept returns as long as it’s in the same condition as when shipped.
Refunds will be issued minus the original shipping cost. Return the item within
the specified period, with no missing parts or damage to the packaging. Once
the item delivered and in satisfactory condition, a refund will be issued
within 2 days. Unreasonable circumtances or failure to meet conditions may
result in a non-accepted return.
OTHERS:
Please be
aware that any customs fees, import duties, taxes and additional charges should
be under buyer responsibility.
FEEDBACK:
We highly
value and appreciate your feedback. Your experience is important to us, and if
there any areas where we can improve please let us know before leaving any
feedback. Our customers are our top priority, and we take your concerns
seriously. We are committed to working together to find resolution that
satisfied you. Please contact us through eBay messaging, including your contact
information and order number. Thank you for choosing to shop with us.
PLEASE NOTE:-
-Import duties, taxes and duty charges are not included in the item price or shipping charges.
-These charges are the buyer’s responsibility.
-Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.