Payment:
We accept payment via eBay managed payment.
Shipping Policy:
We ship using Economy Shipping from Malaysia which
takes 11 to 23 business days to reached customers. We also provide Express
Shipping from Malaysia with estimated time arrival up to 5 business days.
Return:
Our policies aligns with eBay’s professional law
standards. Buyers covered by the eBay Money Back Guarantee are eligible for
refunds in these situations: damaged item, item not matching the description,
or wrong item. To initiate a refund, provide evidence of shipping damage and
save the packaging. If you no longer want the item, we accept returns as long
as it’s in the same condition as when shipped. Refunds will be issued minus the
original shipping cost. Return the item within the specified period, with no
missing parts or damage to the packaging. Once the item delivered and in
satisfactory condition, a refund will be issued within 2 days. Unreasonable
circumtances or failure to meet conditions may result in a non-accepted return.
Others:
Please be aware that any customs fees, import
duties, taxes and additional charges should be under buyer responsibility.
Feedback:
We highly value and appreciate your feedback. Your
experience is important to us, and if there any areas where we can improve
please let us know before leaving any feedback. Our customers are our top
priority, and we take your concerns seriously. We are committed to working
together to find resolution that satisfied you. Please contact us through eBay
messaging, including your contact information and order number. Thank you for
choosing to shop with us.