About Us
1,Quality problem, Return & exchange is available. Please take a picture to the Customer Service for help.Thanks.2,The reason of Buyer's subjective views, for example,” I buy it by mistake, and I don’t need it any more”, return the item to us, the buyer need to pay the freight. And we will refund you after we received the goods.
Payment
1,We accept internet transfer,bank deposit and all major credit cards through PayPal.
2,Payment must be received within 1-10 days of auction closing. According to eBay guidelines, all unpaid purchases case will be opened automatically.
Terms
1,Our working time: Monday to Friday, 9:00~18:00 in Chinese Standard Time.
2,For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days.
Returns
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
1. All returns must be pre-approved and have a return merchandise authorization(RMA) number. Unauthorized returns will not be accepted.
2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.
3. We will replace the returning item with an identical item, issue a full store credit or a full refund.
Contact Us
1. We appreciate your business and strived to improve our customer service and our commitment to quality.
2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
