
Feedback:
If you encounter any problems about anything, please feel free to contact us and we will do our best to assist you solve the issue. If you are not satisfied in anyway, please feel free to let us know and give us a second chance to correct it before you decide to leave any neutral or negative feedback.
Please contact us through eBay link if you have any questions. We will reply you within 24- 48 hours. Please check you spam mail if no response for 48 hours.












Q1: Will this bulb fit my vehicle?
A1: We can match almost any vehicle to one of our bulb sizes. eBay only lets us include some vehicle fitments per listing, but if your vehicle does not show up on the compatibility table at the top of our listings, welcome you to contact us for free consulation before purchasing a product.
Q2: My item has not arrived, what's taking so long?
A2: Sometimes items take longer than expected, especially if it’s going far or to rural area. Check with your post office to see if your item has been held up. Sometimes Royal Mail will not update a tracking number until it has arrived at its destination. If your item still don't arrive after a few days, let us know so we can double check for you and help solve it asap.
Q3: My bulbs won't fit, help!
A3: Special bulb holder may be required. See if you can take the holder from the stock bulb. If not, let us know. The bulb size may be wrong, double check the item you received with the item you ordered. Do you have an aftermarket lighting housing? These may not be perfectly fitted for aftermarket bulbs and will require some manual modifications.
Q4: Neither side lighting up? Both sides flicker, hyper flash, or work inconsistantly.
A4:Check the light fuses, and then check the ballast plugs to insure correct installation. If this doesn't work, there may be a voltage problem with the vehicle.
You probably just need a relay or capacitor. Even though some bulbs are builtin resistors, they may still need a decoder.
Q5:Why after installing the bulb, there have the flicker/error message/radio interference?
A5: Some car's system is sensitive to the led bulb, we can send the decoder/resistor to help you solve the problem.
(1) We offer 60 days return policy. Please contact us within 60 days t from the date you receive your order if you have any issues with the product or want return .Refund will be send after we got your resend package.
(2) All returned items should be in the original packaging , return tracking information should be provided.
(3) Buyer is responsible for return shipping cost due to the problem not caused by item quality itself.
(4) Items to be returned must be in resalable condition, for example: Item do not fit your vehicle perfect The item arrived be broken Parcel Lost If you have problems with the above issue, please Contact Us immediately.
(1)We only ship to paypal confirmed address.
(2)Item will be sent within 24 hours after payment received
(3)We will ship all orders asap. from our USA warehouse, Others will ship from China warehouse.( No service on Weekend and public holidays).Delivery time within the U.S. is usually just 3 to 5 business days, however in rare cases it could take 5 to 7 business days.Tracking numbers for all orders are added to eBay once they have been dispatched; please login to eBay to find the tracking information for your order.
(1).We only accept PayPal payment, should be received within 3 days from the date of purchase.
(2).Please keep the consistency of Paypal address and ebay address.
(3).Payment should be made within 4 days once you won a item ,or ebay will launch Unpaid Reminder agaist you and there will be bad record on your ebay account .
We CHUSYRAY ® The brand is primarily buyer centric and committed to becoming a leader in automotive components. Its goal is to provide customers with high-quality products, excellent customer service, and excellent technical support at competitive prices.
That's why we produce excellent products our customers will truly enjoy. We spend countless time and collect feedback from each of our customers, in order to create high-quality and custom fit products that are superior to what's already available on the market.
[Our working time is (GMT+8) Monday to Friday, 9:00-18:00, We try to reply to your email within 24 hours, but due to the large volume of emails received every day and different time zones, we may not be able to respond to your email immediately. Hope your understanding, thank you.]
(1).Negative feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative feedback, our customer service will make best effort to help you with the issues.
(2).We maintain high standards of excellenceand strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.