- Note：Packstation addresses can't be shipped, so please don't enter a Packstation address. Please double check your address.
- Items will be shipped within 1 business day after payment is received. All products will be checked carefully and packed in good condition before shipment.
- We gladly accept the payment methods approved by eBay.
- Please make sure you include the eBay item number when making your payment. If you have any special requirements or requests, please contact us via eBay message.
- 30-day money back guarantee for any reason.
Return your undamaged Anker product within 30 days of the purchase date and receive a full refund of the purchase price for any reason. - 3?24 months warranty for quality related problems (see description).
- For purchases under warranty, we will address any quality related issues with REPLACEMENT. Reminder: Make sure you use your product as directed.
- Free User Support
Not sure how to get your Anker product to work properly? Contact our world-class, friendly support team for quick solutions. - restrictions
- Our return and exchange service is limited to all purchases made on AnkerDirect. If you purchased from another retailer, please contact them directly. (Unauthorized resale of Anker products is prohibited).
- Warranty shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, shipping costs will be borne by the buyer. Alternatively, we can offer a 50% refund of the item's purchase price with no return required.
- If you are returning an item, please return it within 30 days of receiving authorization. Any further delay may invalidate your return.
- Friendly reminder
- If you ask us for help, have your Anker product ready for troubleshooting!
If our exchange policy changes, we will be sure to update this page. - Contact Us
Email: Send us a message via eBay.
- In the traditional aftermarket, everything revolved around price. That means cheaper, cheaper and even cheaper...
- At Anker we take a different approach to the market. We don't play the cheapest game. Instead, we work with first-class manufacturers, use the best parts, carry out strict quality controls to provide our customers with truly durable products at an affordable price.
- In addition to high quality, we also stand behind our products to provide great service. Our products may fail 1 in 1000, but our service does not. All in all, we strive to provide every customer with the best products and an amazing online shopping experience.
- Please note that our guaranteed warranty only applies to products purchased through our authorized dealer. All products sold by AnkerDirect can receive our promised service:
- 30-day money back guarantee for any reason.
- We will address all quality related issues with a REPLACEMENT POLICY including return shipping costs.