We do everything we can to ship your orders out as soon as possible. Basically orders are shipped out in 1 business day. To ensure orders can be delivered to you without any problem, your complete and correct physical shipping address should be provided when you check out.
You will always enjoy a 60-day Satisfaction Guarantee. Buyer could return new and unused products in original factory and re-saleable condition for any reason within 60 days from the date of purchase. Please note that all returns should be pre-approved by our customer service team. Before return, please contact our customer service team via eBay Messages for RMA number and return instructions. Unauthorized returns or used item will not be accepted.The refund will go back to the account which you use to pay for order.
For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.
Prior to applying for a return, leaving negative or neutral feedback, please do not hesitate to contact us, we are committed to resolve all issues in a friendly and satisfactory manner. You will expect to receive a response to your inquiry within 24 hours (Excluding Weekends and Public Holidays). Thanks so much!