Arands

2.4g GHz Wireless Controllers for SNES Classic Edition.

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If you have a new eBay account with little

to no feed back and you are buying an expensive

item I appreciate it if you contact me before your

purchase

WHEN SHIPPING, WE USE MULTI-LAYERED

PACKAGING PROTECTION WHEN POSSIBLE

Such as

Anti-scratch/Anti-static Bag

Bubble Wrap

Air Pillows

The shipping packaging materials we

use depend on product type and box size

We process and ship orders

Monday - Friday

and are unable to offer weekend or holiday delivery.

Items are shipped within one business day. We only ship to the 48 Continental United States

If you are in Alaska or Hawaii please contact us first.

We reserve the right to select which shipping company/carrier will deliver your product. This might affect you if you live in a rural community that does not accept deliveries from any specific shipping company. If there is a shipping carrier, you do not want us to use. You must specify which carrier in your buying notes.

This listing shows pictures of every side of the item. Please look at each photo to see the condition of

the item to see if there are any wrinkles or dings. By buying this item you agree that the condition of

the item visible in the photos is acceptable and any small defects on the box are not a valid reason to return the item.

In short you won't request a return because of some small ding on the box.

Buyer Commitment:

For items such as but not limited to the following types of products. Computer parts, electronic components, toy parts, etc. The buyer is responsible for ensuring the following—the item's compatibility. The item you are ordering is the correct parts, accessories, model, model number, part number, version, size, color, year, manufacturer, the country where it was made, etc. Manufacturer Part Number. The buyer is responsible for making sure this item is compatible with your system and is not a valid return option.

I VALUE MY CUSTOMERS!

The vast majority of customers are honest and a pleasure to work with.

But to protect myself from fraud I take the following precautions.

I double-check the customer's shipping info and verify it on a website that offers a verification service.

I will usually contact you before shipping expensive items.

Also, please keep in mind I'm not Amazon. I'm a small business, and if a customer is successful in fraud, it is a significant hit to my store and my life.

Returns:

Most items I sell are new, and I can count on one hand the number of items that customers have received that were damaged or not working. It is very rare. I appreciate my customers, and if there is a problem with a product you receive, I will take care of it. I offer free returns if that happens. But I can't afford to have people buy a product with free shipping, open it, which drastically decreases its value because I will have to relist it as a used item. And then want free shipping on the return.

  I always want you to have a good buying experience. I would hate to be in a situation where my only option is to refund a customer partially. That's a situation where I lose money, they lose money, and no one is happy, which is why I have listed in detail the following information on returns.

Buyer must inform Arands as promptly as possible after the delivery date.

I will accept returns on items if

You receive the item, and it is DOA (Dead on arrival) not working when it arrives.

If the item is returned, we test it, and if it is working. Then we can't issue a full refund.

You received the wrong item. Items are photographed in the shipping box before shipping.

I will not be able to accept returns and fully refund for reasons such as but not limited to:

For any reason other than the item is not working on arrival.

The item was returned, but it is in working condition.

The item was returned and was damaged by the buyer.

The item has been tampered with, or the serial number doesn't match.

Because the item is not compatible, buyers are responsible for checking compatibility between the item and anything you are using it with. The buyer MUST check this themselves before ordering.

Because you aren't getting the performance you expected with items such as computer parts etc.

Because of some wrinkle, scratch, or ding on the box. Each side of the box is plainly visible in the photos of this item on this page. View the condition of the box before buying, by buying you agree it is acceptable.

When items are returned, depending on the item, if the item is not working, I do a comprehensive test on the item, for example, on electronics I do disassembly, to check for things such as water damage.

The manufacturer warranty may cover the item depending on the situation, and they may be able to get you a replacement quicker. I recommended at least checking with the manufacturer.

Each company has different requirements for its warranty. It is up to the customer to check to verify that the warranty is transferable. However, I will do everything I can to work around any warranty issues.

I can't guarantee to have the original order receipt of the item.

Digital

I can't accept returns or refund returned items if that item is opened/ claimed digitally. Once the item is claimed, it can't be returned. This includes but is not limited to digital game codes. Game items. Downloaded movies using the item's code. Or any similar items.

Serial numbers are recorded

Packages require signature

Photo and video are taken of the condition of the item before shipping