Payment Detail

We accept PayPal ONLY.

PayPal is the preferred payment method for most eBay buyers and sellers. PayPal lets you send payments quickly and securely online using a credit card or bank account. PayPal payment is traceable. You can track the status of your payment using My eBay or your PayPal account. PayPal payment is convenient and immediate. You pay right from the item listing page and your payment is deposited directly into the seller's account. If you use a credit card, sellers don't see your card number. It's safely encrypted through PayPal's server to help minimize any risk of unauthorized use. On eligible transactions you're covered by PayPal Buyer Protection for up to the full purchase price of your item, plus original shipping charges.

Shipping Detail

Domestic Shipping to 48 States:	FREE SHIPPING!
PR, AK, VI, GU, HI, PO Box, APO, FPO:	$135
Canada Shipping:	$105
International Shipping:	Learn more about Global Shipping Program

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Shipping to PR, HI, VI, AK, GU, PO Box, APO and FPO is different from our domestic shipping. Find out the exact shipping fee that you need to pay using ebay shipping calculator. ** Customers from California will be charged 9% state sales tax. Customers from other states do not have to pay tax. Learn how to find out the exact shipping.

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• Please use our eBay shipping calculator to calculate the shipping and handling fee for this item to your location.
• 9 % sale tax is applied/required to all California shipment
• Courier company: UPS or USPS (depending on location and item size). Tracking num will be provided in most cases, except small shipment with USPS airmail to foreign countries.
• We will ship mid-size or large-size items with FedEx to U.S. domestic areas (delivery in 1-6 business days) and Canada (delivery in 5-7 business days ).
• We will ship small-size items with USPS. If you are located in HI, AK, PR, GU, VI or foreign countries, or you want the item to be sent to APO or FPO addresses, we have to ship it with USPS regardless the item size, and extra shipping and handling fee will be charged for above areas.
• We do not ship to PO box so please use your physical address as shipping address.
• We will ship items to foreign countries and Canada with Fed Ex service, which is a 5-7 days delivery.  We will pay for the brokerage fee when items are under $200 Canadian Dollars, and customer is only responsible for custom and duty fee.
• If you are interested in multiple items from our other auctions. Feel free to email us about combine shipping and handling fee.
• Tracking numbers will be sent via email within 3 business days from when the payment was received. If you did not receive a tracking number, please email us. Include your eBay item # in the email and we will reply with a tracking number.
• In the event that an incorrect address was given you will be responsible for the shipping charges to resend the product.
• For security reasons we will only ship to the billing address.

Return Policy

Racer Innovation always stand behind our own products, and it is our goal to make you 100% satisfied in all transactions.  Thus, we offer a 30 Days Money Back Guaranteed program to protect our customers.  If for any reason you are not satisfied with your product, Racer Innovation will take back the unused item within 30 days for a Full Refund of the ITEM PRICE. Items being returned to us has to be in perfect condition and never been installed.  This program covers ONLY the item price, but shipping and handling is not refundable and customers are responsible to ship back the item.

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We offer a limited 60 days warranty on the item upon the date the item is received. Buyer are responsible for the both way shipping fees to exchange product. Most aftermarket items do not come with instructions and professional installation for all items is highly recommended.  Racer Innovation will try our best to post more general installation guides or FAQ on our blog. Buyer assumes all risk on installation and usage. No exchange will be issued on products that have been damaged or improper use in any way. Our goal is to ensure all of our customers will have an enjoyable purchasing experience, so if you found any problems with the item, do not hesitate to contact us and let us work with you and solve the problem.

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All products require professional installation. Most aftermarket products do not come with installation instructions because we would like you to have the item professionally installed to avoid any accidents that might occur during installation. Racer Innovation will provide articles or videos for a general installation guide on the auction.

All products sold on our auctions are brand new. WE QUALITY CHECK ALL OF OUR PRODUCTS BEFORE SHIPPING TO GUARANTEE SUPERB CUSTOMER SERVICE. We strongly stand behind our products.

If the item is damaged during shipping, please contact us. You will have 2 options.

Option 1. We will file a Damage Claim Report with the shipper. You will be responsible for the shipping fee to send the product back to us. Racer Innovation will then ship you a new product.

Option 2. Pay to ship the product back to our location to receive a full refund. Racer Innovation cannot be held responsible for damages during shipping. This responsibility falls under the shipper.

ALL OF OUR PRODUCTS ARE TESTED TO GUARANTEE FITMENT. In the event that the product does not fit, WE WILL ask that you provide a written report from a professional installer or shop so we can accept the return product.

If you have a return issue please contact us. To start the return process in order to receive a refund. We will either need a working tracking number or the product back to our location to process a refund. DO NOT SHIP BACK AN ITEM WITH OUT PRE-AUTHORIZATION. Merchandise may not be returned under any circumstances unless given a Return Code.

Customer Service

Racer Innovation strongly believes in customer service. We provide a series of activities designed to enhance the level of customer satisfaction. For starters, ALL of the products listed on auctions are quality checked for damages, and defects before shipping. We also add extra packing materials before the product is shipped. Our goal is to provide a pleasant shopping experience on eBay.

Please remember leaving a negative feedback will not solve a customer service issue, working with us will. If you have any suggestions that you believe will help enhance our customer service department please feel free to email us using the "Ask Seller a question" link located on the top right of this page.

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DSR Catogory	How are we going to achieve 5-star services
Item as described	- We are posting detail images on our description to ensure that you have a chance to see different angles of the item. - Item shipped will be exactly same as shown in picture, you get what you see. - If you are not satisfied with the item, we have a 30 day money back guarantee rule, we will take the item back and issue a full refund to you.  We will update our description if there is any misleading information.
Communication	- If you need help on installation, feel free to contact us and let our technical support team to assist you. - We reply our email everyday and you will get a reply from us within 1 business day. - You are also protected by eBay buyer protection.  You can also return items thru eBay and we will get back to you promptly. - We are going to leave positive feedback to all our buyers after payment is received. - We will update tracking number to eBay once item is shipped, and we will also send out notification to our customer after purchase is made, payment is received and item is shipped.
Shipping Time	- We will try to ship out orders within 1 business day, and according to eBay statistics, our account achieve shipping out 97% of our items within 1 business. - We adjust our inventory count daily in order to avoid item out of stock; however, there might still have 1-2% chance that item is out of stock, and we will contact you immediately.  We will either issue you a full refund or offer you an alternative item with discount.
Shipping Rate	- All items are free ship to 48 Domestic States. - Shipping to PR, AK, VI, HI, GU, PO box, APO, FPO, Canada or International is listed in the item description.