Let us know within 48 hours of receiving your order of any issues. 

To retrieve your standee from the package-
Open ALL Taped areas. Which is 2 sides and tape in middle so that the package opens.
There is no need to ever pull the standee out, which could cause damage.

Please review image entirely before purchase to make sure it is satisfactory for your purpose

We are giving you, the consumer, the choice to purchase or not. If you are unsure about the purchase, and require the image to be flawless, even at close distances, then please do not purchase this item, as we do not offer returns.

Ships UPS.
You may change it at the listing.
select Calcuate Shipping- get details
Put in your zip code-get rates

Austin Butler -  approx size 72" Tall x 21" Wide
All cutouts are shipped folded in thirds.
If you wish to have it shipped unfolded, flat, the cost can be anywhere from $100-$250.
If that is something your are interested in, please email us.

Zoom in and magnify to see if it meets with your approval.
NO RETURNS.

**NOTE ABOUT IMAGE QUALITY - READ BEFORE PURCHASING**
As much as we wish all images used for the cutouts are perfect high resolution quality. Some photos are not perfect quality, but our suppliers use what they have to work with.
Most customers use these cutouts for parties, decoration, or for a collection of their favorite people, so many times "image quality" is not necessarily their priority. Their main priority is that they want it for their party, and understand that even though not perfect, it is more than fine when viewing from a normal viewing distance.  Most people do not view a life size cutout from inches away and examine them. Most people set them up, and they are viewed from 6ft+ away, and they look totally fine at that distance.

We are giving you, the consumer, the choice to purchase or not. If you are unsure about the purchase, and require the image to be flawless, even at close distances, then please do not purchase this item, as we do not offer returns.

We purposely provide close up photos of the person's face in the listing, to show you the image's quality when viewed up close. Please zoom into this photo. Keep in mind you are probably inches away from your computer screen or phone which is most likely not the distance one would be viewing these cutouts. If you fill your screen with the person's head, and walk 6ft away from your computer screen, that will give a better representation of how the cutout will look when viewed at that distance. Distance matters when viewing large photos. It is your responsibility to view these photos and determine if the quality is satisfactory to you before purchasing.

** NOTE ABOUT PACKING & SHIPPING **
Shipping items greater than 48" can get costly. Due to this, we have to fold cutouts. Usually 2 folds for items that are 5ft to 6ft tall.  If the item is closer to 7ft tall, there will be 3 folds. This is a common practice for any cardboard cutout you buy anywhere.  It needs to be folded to save on shipping. Shipping a folded item generally can cost between $8 to $16 using USPS.  If we were to try and ship unfolded, USPS would not even allow a size that big, and if we use Fedex, the cost can range from $80-200 due to the shipping size alone. If that is something you want us to quote you, we would need your address and which cutouts you want, and we can get a custom shipping quote.

Deliveries:
-We are not responsible for any of the courier's delivery times.
-The delivery times that ebay displays on our listings are ebay's estimates, based
on our stated handling time and their estimated delivery time, based on the courier you choose.
-USPS is not a guaranteed shipping service. 
-It is the couriers estimated transit time.
-Fed Ex guarantee means FedEx will reimburse the cost of shipping only, not the product,  if not delivered in the time frame you selected, with some exceptions which you can see on their website) 
-No carrier can guarantee delivery.