Return or Exchange
30 Days Easy Return / Exchange
We have high quality control standard to make sure all the products we ship in perfect conditions, however, a return or an exchange request is unavoidable. If for some reason you are not 100% satisfied with your purchase, we will gladly help you return your item.
We suggest to inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in package, please contact us immediately, so we can correct any problems.
Return/Exchange Guidelines:
To make return/exchange service as easy as possible, please follow the guidelines as below:
1. Please contact us before submitting an eBay return request or case.
2. All returned products must be in their original condition, unworn, unwashed.
3. Please return through your local post office and include your filled-out return/exchange authorization form in your return package.
4. Once we have received the returned package, we will a refund within 7 business days.
Still have questions or concerns? Please contact us via ebay Message. We're happy to answer questions or help you with returns.
During working hours, we usually reply within 1 hour.
If your problem needs to be tracked or verified. For example: Query the delivery process of the item or have not received the item or the item is delivered incorrectly, the color / size is incorrect, etc. We need some time to verify, this situation usually reply within 24 hours.
So please allow us some time to deal with it. Please do not worry, we will solve any problems for you, please believe me.
We like to communicate with you friendly and solve the problems for you during a pleasant chat. nothing means more to us than providing you with the customer service you truly deserve.
