Timber Media, Timber Hearth & Home

Visit our store and follow at 

http://www.ebay.com/str/timbermedia

Shipping Policy

• All Media Items – Combined Shipping is available. Just add all items to shopping basket and request a new invoice prior to purchase. 
• Compact Discs – Shipped in Special packaging and Discs are packaged in Vinyl Jewel Packs (Protects the Discs)
• You can select Unlimited Trading Cards that Ship for $0.35 – extra Shipping charges will be refunded upon shipping of product.
• All Store Items are Tracked via the USPS, UPS & FedEx.
• Books, CD’s, DVD’s and Vinyl Records are shipped media mail.
• Larger items we tend to use calculated shipping or Flat Rate USPS shipping for the best competitive value. We are prone to use UPS for Items over 2.0 lbs.
• We Only ship to the address provided at time of purchase. No Changes are accepted after Sold (Violation of Ebay Policies)
• We only ship to the lower 48 states, NO APO/FPO addresses allowed. PO Boxes allowed if they qualify for USPS shipping.
• Media Items can be shipped to Puerto Rico, Hawaii & Alaska.
• Cancel Requests are NOT Guaranteed to be met
• We do NOT Ship to Freight Forwarders - we will CANCEL those orders

o    All Electronic Items are 120V unless otherwise stated.  WE NOTE SERIAL NUMBERS FOR ELECTRONICS AND COMPUTER PARTS

o    Buyer assumes all the Risk / Responsibility for any Compatibility issues associated with International Orders.

o    Lithium Batteries are restricted for any international shipping including Puerto Rico

o    NOTE ****   All USPS shipments to Puerto Rico are only available by Flat Rate Priority Box or Media Mail. Larger Packages are not eligible.  Contact Us on Ebay to see if you qualify before you pay. 

Return Policy

·       You can return a product for up to 30 days from the date you purchased it.

·       Any product you return must be in the same condition you received it and in the original packaging. All Returns are subject to a refund less return shipping. Please wait for a Return Authorization Return Label emailed to you once you file a return with Ebay

Feedback

·       Customer satisfaction is always very important to us.

·       If you have any problem with your order, please contact us and we will do our best to make you satisfied. 

Contact Us

·       If you have any queries, please contact us via Ebay. We usually respond within 24 Hrs.  

·       Rev. 2/2025