ICON 2.5" Suspension System - Stage 1 for Ram 2500 4WD 2014-2020

ICON Vehicle Dynamics is a premiere performance suspension manufacturer specializing in aftermarket suspension components for trucks, SUV`s and off road suspension development.
The 2014 RAM 2500 4WD is a heavy-duty beast of a truck that is suited for use as a job site workhorse, a family toy hauler for those weekend getaways, or an off-road rig capable of taking some serious abuse in the dirt. The new RAM`s suspension has been completely redesigned with a radius arm front end and a multi-link, coil sprung rear. ICON engineers` primary focus for this system was to maximize wheel travel while developing a ride tune across the line of ICON shock absorbers that strikes the perfect balance between on-road comfort and off-road performance.ICON`s 2014 RAM 2500 4WD 2.5" Stage 1 Suspension System is made up of dual rate front coil springs, necessary bracketry and hardware, as well as 2.0 Aluminum Series front and rear shocks. This entry level system increases ride quality and performance both on and off road. The ICON stage 1 system is great for towing, rough construction site terrains, and country dirt roads all while keeping a smooth highway feel. With the endless hours ICON has spent testing and tuning our suspension components and shocks as a complete package, you can rest assured you have the best suspension solution on the market.

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Parts are sourced & shipped from several stocking warehouses across US & Canada.
Most orders are processed & shipped within 48 business hours.

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We provide manufacturer's warranty on all products that we sell.
In order to qualify for warranty you need to provide us with detailed pictures of the issue and a description of what is happening.
We then send this information to manufacturer for their decision either to grant or reject the warranty.
If warranty is granted we need the item to be sent back with return instructions provided. Once delivered and inspected we then send out a replacement.
Shipping is paid by the BUYER both ways to and from manufacturer for all warranty issues.
If you need a replacement before sending out a defective item (ex: replacing a shock absorber) we will take a refundable deposit for an item and ship the replacement and issue a refund once you send us back the defective item and manufacturer approves the warranty.

•You can return a product for up to 30 days from the date you purchased it.
•We accept returns for any reason.
•We want you to be 100% satisfied with your purchase.
•We have a proven track record of accurate descriptions and a timely shipping.
In case of our fault we provide a free replacement or a full refund with prepaid return shipping. Item must be shipped back and in transit before we ship a replacement item to you.
Items must be returned within the stated time frame in the same condition as we sent them. Any product you return must be in new, unused, resalable condition and in the original packaging.
Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it.
Pay attention, the actual shipping cost will be deducted from the refund if you are returning opened item, or if it has signs of use, damaged or incomplete item unless it’s our mistake (when the item does not correspond to description).

A buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item.
Orders that are canceled after they are processed and packaged for shipment will be charged a rerouting fee.
For packages that are refused at the time of delivery all return shipping fees will be deducted from the return credit.

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We try our best to ship orders within 24 hours. We have several stocking warehouses across USA & Canada and ship products from the closest stocking warehouse to you.

• Fastest delivery we’ve seen was on the next day
• Most in stock parts ship the same day that the order is placed if before 2PM MST*
• Average transit days within USA: 2-5 business days*

*We will make no guarantees on delivery date or shipping date regardless of shipping method selected. All shipping times do not include the day of the shipment, holidays, or weekends. Our business hours are Mon-Fri, 8am-5pm PST.

You may even pick up from a stocking warehouse if that warehouse permits us to do so. We ship most of our orders with FedEx, but may still UPS for some orders.

We do take international orders and ship them from a separate warehouse which might take additional days to ship. For all international orders we use USPS: Express Mail Service.

Attention!

• Some or all packages we ship may require a signature at the time of delivery. FedEx will make 3 attempts to deliver your package. If on the 3rd attempt no one is available to sign for the package, it will be returned to us. You will be responsible for all return shipping to us and any charges to re-ship the package back to you
• Shipments to apo or fpo addresses will have to be coordinated beforehand in order to calculate total shipping

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