We only accept payment via eBay payments. eBay Payments accept payments from all major Debit and Credit Cards, PayPal and Mobile Payment APP's such as Apple Pay and Google Pay. If you are still having trouble paying through any of these methods you will need to contact eBay and they will be happy to assist you.

All UK orders received Monday-Thursday before 3.30pm and all orders received by 12.30pm on Fridays will be shipped on the same day. All overseas orders received received Monday-Friday before 12pm UK time will be shipped the same business day. All orders received after these times will be shipped the following business day. All packages have no indication of content, are marked "Private and Confidential" and the contents are not visible or identifiable from the outside of the package. All shipments to all destinations are fully insured and covered in the event of loss or damage - though we will require you to follow some simple steps in order to have a re-fund or re-send in those rare occurrences when your shipment is lost or damaged.

We believe that it is important to try and provide all the help and advice you may need with any of our diagnostic tests and with health in general. We have set up a special web-site that has literally hundreds of pages of information written in plain simple English that will hopefully answer most questions you may have. We welcome feedback on ways you feel we can improve on this service. We used to list the links here but eBay rules state we are not permitted external links if there is a shopping basket on the link page and have refused to allow the links so if you want to get more information on anything from Anorexia to Whooping Cough then please email us via eBay messaging services saying what type of information you want and we will send the links

• CE Marked for Home Self Testing
• Accurate results in the privacy of your own home
• Simple, easy-to-use system
• We will package the test in discreet, unmarked packaging

Faulty Goods
If there is an item missing from your order or the item you receive is damaged or defective then we will send you a replacement where possible. If a replacement is not available then we will refund your purchase in full.

If you do receive faulty or incorrect goods then please hold onto them as we may require you to return them to us. If you are returning an item because of an error on our part or because it is damaged or defective, we will refund your payment in full and pay your costs of returning it to us (either via a personalized pre-paid return label, or by refunding your return postage costs).

We will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to cover our fees and expenses from you by only refunding the Buy It Now price of the item/s.

30 Day Cooling-off Period

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within 30 calendar days of the item being delivered.

Where you are withdrawing from your purchase within the 30 day cooling-off period, and there has been no error on our part, we will refund you in full, provided the item is still in its original condition. We will not refund your costs of returning the item to us. As the items we sell have expiry dates, we will need to receive the goods back within 45 days of receipt. We advise that you use a fully insured posting method when returning the item to us.

Home Health UK is committed to providing the highest quality of simple, reliable diagnostic testing kits, for drug testing, pregnancy tests and general health tests, which can be easily carried out in the home. Other tests available range from allergy tests, blood glucose meter, digital ovulation tests, clearblue pregnancy tests as well as male and female fertility test kits, urine infection testing strips to, a large range of various laboratory tests for Food Intolerance, DNA Paternity and Hair Drug Analysis. We offer some of the leading health tests brands in the UK such as Clearblue, Prima, SD Codefree, First Response, Pre~seed and our very own brand called One Step. Our extensive range of drug testing kits are suitable for home, professional and employer workplace testing and we stock a large range of professional health test kits which are used by many doctors, hospitals and laboratories around the world.

All with fast delivery and competitive prices, so why not order online.

Here at Home Health UK, we also offer an extensive range of generic medicines, treatments and remedies, shipped to your door at a fraction of the cost of a high street chemist.

Please contact us through the ebay messaging service.