Please e-mail with any questions as there are no returns. If you have an issue with the purchased item please contact us and we will be very willing to work with you to come up with a resolution without leaving any negative feedback. No international shipping and that includes Puerto Rico (unless your country is in the Global Shipping Program) only shipping within the continuous 48 states. I ship using USPS, FedEx or UPS depending on your location and the weight/dimensions of the item. Sold as is, no warranty.