Q: What should I do if my package is damaged, lost, or has other issues during shipping?
A: While we ensure every item is carefully checked and packaged before shipping, unforeseen issues may occur. If you encounter any shipping-related problems, please contact us via email with a detailed description and relevant pictures (if available). We will work diligently to resolve the issue for you.

Q: Do you offer international shipping, and will I need to pay customs or import fees?
A: Yes, we offer international shipping. Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the buyer’s responsibility and are not included in the product price or shipping cost.

Q: What is your return or exchange policy?
A: If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos or videos of the issue. We will arrange a return or exchange. Due to the nature of automotive and machinery parts, eBay’s compatibility information may not always be 100% accurate. Before initiating a return on eBay, please send us a message so we can work together to find a suitable solution.

Q: What is your warranty policy?
A: We offer a limited warranty on our parts, covering manufacturing defects. The warranty period varies by product and is specified in the product description or can be confirmed by contacting us. Please note that the warranty does not cover damage caused by improper installation, misuse, or normal wear and tear.

Q: What if shipping is not available in my region?
A: We apologize for the inconvenience. The platform’s shipping service may not cover some regions. If your order cannot be shipped to your location, please contact our store for more information. Our service team will explore alternative shipping methods and provide an estimated shipping rate.