Custom Orders:
I gladly accept custom orders in various types of stones, different shapes, and qualities, with prices ranging from lower to higher and vice versa.
Payment Policy:
We accept payment through PayPal only. Payment should be made within 3 days of purchase.
Delivery Time:
Items will be shipped within 24 hours after payment is cleared. Customers are responsible for duties and VAT charged by their country of residence. We recommend contacting your local customs office if you have any questions.
Feedback:
If you are not satisfied with your purchase, please contact us before leaving negative or neutral feedback or opening disputes. We believe in resolving issues. Positive feedback reflects our service, product quality, and dedication to customer satisfaction. Your satisfaction is crucial to our future business!
Returns & Exchanges:
I gladly accept returns and exchanges.
I don’t accept cancellations, but please contact me if you have any issues with your order.
Note: The following items cannot be returned or exchanged unless they arrive damaged or defective:
Conditions of Return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.