All items are professionally packed and/or crated to ensure safe and secure transportation. Standard orders are typically shipped within 2 business days of cleared payment. Larger items requiring custom crating, specialized packaging, freight coordination, or BioMed certification may require 3–5 business days for processing prior to shipment.

Please contact us with any questions regarding shipping, freight arrangements, or delivery timelines before purchase.
Combined shipping discounts are available for customers purchasing multiple items whenever possible.

Additional shipping charges may apply for Alaska, Hawaii, and other non-contiguous U.S. territories.
We proudly ship internationally. International shipping charges will be invoiced separately once checkout has been completed. Please note that buyers are responsible for all customs duties, taxes, tariffs, brokerage fees, and any other import-related charges associated with international shipments. Buyers are also responsible for coordinating and claiming shipments through customs when required.

If an item is shipped to a third-party U.S. exporter or freight forwarding service, responsibility for the shipment transfers to the buyer once the item has been delivered to the designated exporter or forwarding agent.

Secure Payment Options
 We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal. eBay’s secure payment platform also supports ACH and wire transfer payment options for qualified purchases.

Items may be returned within 14 days of delivery unless otherwise stated in the listing. Products sold “As-Is,” “For Parts Only,” or marked as non-returnable are considered final sale and are not eligible for return. Please review the item listing carefully prior to purchase.

Refunds will be issued to the original payment method used at the time of purchase.

Approved refunds are typically processed within 7 business days following receipt and inspection of the returned equipment. All returned items must be received in their original condition, including original packaging, accessories, documentation, sealed components, and intact tamper/security tags where applicable.

We reserve the right to refuse or reduce a refund for items that are damaged, altered, improperly packaged, incomplete, or otherwise not returned in the condition in which they were originally shipped.

The buyer is responsible for all return shipping costs unless the return is the result of an error on our part. Buyers are also responsible for ensuring that returned items are properly packaged and insured during transit. In the event of shipping damage during a return shipment, the buyer must coordinate directly with the shipping carrier to initiate and resolve any damage claims.
Items sold as “For Parts Only” are strictly final sale and are not eligible for return, exchange, or refund.

Customer satisfaction is important to us. If an issue arises due to an error on our part, please contact us directly and we will make every reasonable effort to resolve the matter promptly and professionally.

Primis Medical
854 W. 450 N.
Suite 10
Kaysville, UT 84037
(385)-276-1252

Note: Primis Medical will only ship to the address associated with your eBay account, per eBay policy.
Please contact us with any questions. California residents, please contact us prior to bid/purchase. Please contact us with any issues prior to opening a case. Our customer satisfaction is top priority.
Primis Medical performs an extensive cleaning and disinfection of all used medical items in accordance with Original Manufacturer and AAMI standards. Our expert staff has over 25 years of experience in Hospital Materials and Surgical Services.

The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If the item is subject to FDA regulation, we will verify your status as an authorized purchaser of this item before shipment.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.