ITEM CONDITION:

• Serious Buyers only.
• Unless otherwise stated the image is a stock photo.
• All items are picked randomly from case boxes.
• All items are new and unopened in their original packaging unless stated otherwise.

• All items are visually checked for any damages – We do not open boxes or packages.
• Shelfware can be scratches, discolorization, creases on cardboard or blister pack, multiple-languages or other superficial imperfections to the packaging which we are not responsible for.  • This/These items are OLD STOCK – If a battery is included, Please Know it may not work.  You may have to be replace it.

• If the item is Electric(plug-in) and you are having a problem with it – Please contact the manufacturer.  They will be able to help you with it.

• This item may be re-listed if there are more in stock.

PAYMENT:

• All prices are in U.S. Funds.

• U.S. buyers – duties are included in the Shipping Costs. Taxes will be charged as per State and collected by eBay.

• Canadian buyers – Taxes will be charged as per Province and collected by eBay.

• Other International buyers are responsible for the duties/customs fees or taxes of their country.

SHIPPING & HANDLING:

• S & H costs are listed by country from the "Shipping and Payments" tab above.
• Orders are shipped approximately 3-5 business days from payment.
• Delivery time is estimated at 3-15 business days, which is dependent on the shipping carrier and destination country.  International shipments could be a bit longer.
• All shipments will include the full purchase price and be indicated as Merchandise.
• No Store Pick Ups - No Exceptions.

COMBINING PURCHASES:

• Please contact us for a combined Shipping & Handling Quote.
• Not all items can be combined, due to size and weight.
• Combined Shipping & Handling must be made in a single payment.

RETURNS:

• A refund or exchange (where possible) will be given to damaged items caused by the shipping carrier.  Pictures MUST be taken of the outside of the packing box – the inside of the packing box – the items packaging – and the item itself and emailed to us before a return will be considered.  Please see DAMAGES & LOST PACKAGES below.

• Non-Mint packaging does not account as damage.
• The refund will be for the damaged item amount plus any applicable taxes.
• The shipping charges are not refundable.
• Items must be returned before an exchange piece is sent out and if one is in stock.
• Return claims must be submitted within 3 days from the date the order was delivered.
• Items may only be returned within 30 days from the date of purchase. 

• Buyer MUST pay for return shipping.
• We will not accept a return on an opened item.
• Only Returned items which we deem have superficial imperfections will receive a refund.
• We are not responsible for any item's paint job, sculpting, and/or superficial imperfections within the packaging.  That would be for the manufacturer.
• If the order received is incorrect, then we will correct the situation.

• Please contact us by email for further instructions.  We are here to help for a smooth transaction.

DAMAGES & LOST PACKAGES:

• We inspect and package everything we sell very carefully to prevent damage in shipment but some circumstances are beyond our control.  It is VERY RARE but sometimes items do arrive damaged, as a result of being mishandled by the carrier.  We insure everything we ship 100% so you are covered, but it is the Buyer’s responsibility to file a Damage Report with the Post Office or Carrier that delivered the package.  Your pictures of the damage(as mentioned in RETURNS) will also be needed for this process. This applies to all packages within the United States, Canada and International.  We will not refund payments unless we are certain that the Buyer has filed the necessary Damage Report.  In most cases, we will receive a direct compensation(refund) from the Carrier if the claim is filed properly, and then we will refund you.  If you have any questions about filing a claim – Please contact us.

• Lost Packages (again VERY RARE).  In this event, we must wait 45 days before we can officially file a claim and refund your payment.  As soon as we have the official word from the carrier that the package is officially declared “Lost” we will file and you will receive your refund.  We cannot refund until the package has been officially declared LOST.

FEEDBACK: 

• We value our customers and do our best to ensure great customer service.

• We will only leave you positive feedback after we have received it from you.  This ensures that you are completely satisfied with your purchase.

• Please contact us prior to leaving any negative feedback, we will do our best to correct the situation.  Sometimes things happen out of our control but we are here to help make it right.

CANCELLATIONS: 

• ALL Cancellations will be refunded less any eBay fees incurred(if any) and only if a shipping label has not yet been created and printed.

QUESTIONS:

• Please email us all questions or problems.
• Please allow 24-48 hours for a response.