Questions & Office Hours
We are here to address your questions Monday-Friday until 2pm EST.
We are only able to communicate through eBay's messaging system. Please send us a message and we will get back to you as soon as possible. Please do not call the store.
We are not available on the weekends or holidays. Weekend questions and concerns will be addressed the following business day.
Shipping
Our items are shipped Monday-Friday. Items purchased before 2pm EST are shipped the same day. Anytime after 2pm, the item will ship on the following business day. Items purchased after 2pm on Friday will be shipped the following Monday.
There is no shipping on Saturday's, Sundays, or holidays.
Signature confirmation will be added to all items over $250
International Shipping
We ship internationally on most items through the eBay international shipping program. We will not issue partial refunds to customers using freight forwarders. Full refunds can be given upon return of the item.
Returns
We strive to make every transaction a pleasant experience for you. However, from time to time situations will occur. Please give us the first opportunity to solve ANY AND ALL issues before leaving unfavorable feedback or initiating a case/claim. We are here to help.
We do offer returns within 30 days of purchase. Please return items in their original condition.