Keurig 2.0 thermal carafe is NEW. Black plastic with silver chrome handle. Coffee carafe holds 32 oz. Please see the pictures for all the details. The items we sell come from a variety of sources including retail stores, thrift stores, garage sales and our own closets. Because of this we may not be able to tell you everything about an item. We do tell you all we know and are as thorough as possible. Ask us questions, make us an offer! We aim for happy, satisfied customers and will do our best to make it so. We also buy on eBay and understand what it's like to purchase a product without seeing it in person. Please contact us if there are any problems.